Administrative Assistant (Bilingual English/Spanish)

About Us

At Phil-Am Insurance Agency, we are committed to helping families and individuals find peace of mind through health and life insurance solutions. We take pride in serving our community with integrity, care, and a people-first approach. We’re growing and looking for a reliable, detail-oriented Administrative Assistant to support our clients and agents onsite.

Position Summary

The Administrative Assistant will be a key member of our support team, responsible for handling client communications, assisting agents with daily operations, and ensuring smooth office workflow. This position requires bilingual fluency in English and Spanish to effectively serve our diverse client base.

This is a part-time onsite role (20–30 hours per week) with potential for growth.

Key Responsibilities

• Call clients to confirm appointments and provide reminders in both English and Spanish

• Schedule and manage appointments for agents and clients

• Print, organize, and prepare documents for client and agent use

• Assist with mailing client documents and correspondence

• Follow up with clients and agents to ensure tasks are completed and information is received

• Support day-to-day office operations including filing, scanning, and data entry

• Provide excellent customer service and ensure a professional client experience

Qualifications

• Bilingual: Fluent in English and Spanish (written and verbal) – required

• Strong communication and interpersonal skills

• Detail-oriented with excellent organizational abilities

• Proficient in basic computer programs (Microsoft Office, Google Workspace, etc.)

• Ability to multitask and work in a fast-paced environment

• Prior administrative or office experience preferred, but not required

• Positive, professional, and team-oriented attitude

Schedule & Compensation

• Part-Time: 20–30 hours per week, onsite

• Flexible scheduling within standard business hours

• Competitive hourly pay, based on experience

Why Join Phil-Am Insurance Agency?

• Work with a supportive, mission-driven team

• Opportunity to grow your career in the insurance and financial services industry

• Be part of a people-first culture where your contributions matter