Administrative Assistant (Part-Time)

ADMINISTRATIVE ASSISTANT (PART-TIME)

NATURE OF WORK 

This position serves as the initial point of contact for residents and other callers and visitors at the Mt. Lebanon municipal building, including answering the main municipal phone line and greeting visitors at the municipal offices. This position provides requested information to residents and others or directs callers or visitors to the appropriate office.

• Approximate work hours are 9:00 a.m. to 2:30 p.m., Monday through Friday.


• Occasionally required to work 8:30 a.m. to 5:00 p.m. to provide coverage when other administrative assistant is using time off. 


• Paid time off is provided.


• Healthcare is not provided for this part-time position. 

ESSENTIAL JOB FUNCTIONS 

• Functions as the initial point of contact via main municipal phone line and in-person for the municipal administrative offices; greets guests, provides requested information or directs calls to the appropriate office.


• Exhibits polite and professional communication via main municipal phone line e-mail, and mail.  Responds to questions or transfers calls to proper extension. 


• Greets, announces, and provides general support and direction to visitors, including via a video kiosk. 


• Provide administrative support such as word processing, filing, copying, scanning, etc.


• Maintains and updates the Mt. Lebanon local cable channel information. 


• Maintains and updates official documents.
  


• Maintains regular and punctual attendance. 
  
  

OTHER JOB DUTIES 

• Performs all other work assigned. 
  

REQUIRED KNOWLEDGE AND SKILLS AND ABILITIES 

• Interpersonal skills to greet the public, and handle complaints in a polite, courteous, manner and be resourceful in the disposition of public requests, both in personal encounters and over the telephone. 
  


• Proficiency in Microsoft Office. 


• Knowledge of office management systems and procedures 


• Knowledge of office equipment 


• Excellent written and verbal communication skills. 


• Excellent time management skills and the ability to prioritize work 


• Attention to detail and problem-solving skills 


• Ability to work on multiple tasks with interruptions


• Ability to work with minimal supervision


• Ability to maintain confidentiality 


• Understanding of municipal operations and general structure preferred


• Understanding of Mt. Lebanon geography, public buildings, and landmarks preferred
  

REQUIRED EDUCATION, TRAINING AND EXPERIENCE 

• High school diploma or G.E.D. 


• Proven administrative experience; three years’ experience with customer service via phones and administrative/secretarial duties preferred. Municipal experience a plus. 
  

ESSENTIAL PHYSICAL JOB FUNCTIONS 

Work is performed in an office environment and in close proximity to other workers. Employee shall be exposed to those conditions normally encountered in a business office environment. Physical demands are light, consisting primarily of sitting, standing, and walking. May be required to life and carry items weighing up to 25 pounds. Employee must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood. 

The above job description reflects the general information deemed necessary to convey the primary functions of the job and shall not be construed as a detailed description of all the work requirements inherent to the position.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

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GENERAL DISCLAIMER

I certify that I have given true and complete information in this application process, and it does not contain falsifications, omissions, or concealment of material fact.  If this application leads to employment, I understand that false or misleading information in my application, resume, or interview may result in my employment being terminated.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Mt. Lebanon to hire me.  If I am hired, I understand that either Mt. Lebanon or I can terminate my employment at any time and for any reason, with or without cause and without prior notice, unless change by a written agreement signed by a duly authorized representative of Mt. Lebanon.

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PLEASE NOTE: RESUMES CAN ALSO BE RECEIVED AT THE MUNICIPAL BUILDING AT 710 WASHINGTON ROAD, PITTSBURGH, PA 15228, ATTENTION: HUMAN RESOURCES.

Mt. Lebanon is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, disability, genetic information, or any other protected characteristic under federal, state, or local law. Mt. Lebanon makes hiring decisions based solely on qualifications, merit, and business needs at the time. Reasonable accommodations for the needs of applicants with disabilities will be made upon request to the Human Resource Office at [email protected].