Salary :
DEPARTMENT OVERVIEW:
The Evergreen (EVG) Fenway team is committed to creating memories for guests who visit Fenway for unique non-baseball experiences. We focus on both private and ticketed live events. Our team strives to be at the forefront of Boston’s hospitality and tourism industry by giving thoughtful, gracious service to ensure our clients’ vision comes to life and our guests enjoy unforgettable events in an iconic, distinct Boston setting.
POSITION OVERVIEW:
The Administrative Assistant provides administrative support of Evergreen’s sales and service efforts and therefore will develop a broad and comprehensive view of the business at Fenway Park. The Administrative Assistant will work closely and frequently with the Director of Sales, internal clients, and partners; an eye for detail and excellent communication along with a friendly and gracious personality, are a must.
The hourly rate for this role is $22.
RESPONSIBILITIES:
- Assist with all aspects of the EVG team's day-to-day operations.
- Answer telephone calls and handle inbound inquiries professionally, direct to the appropriate sales team member.
- Prepare files and documents, including preparing reports for daily needs and/or meetings led or attended by the EVG Team
- Assist with generating and processing contracts, invoices, BEOs and floor plans.
- Ensure event spaces are show-ready for site inspections and assist with those site inspections when necessary.
- Assist the EVG team with projects.
- Manage and process gift certificate and ticket requests for the department.
- Maintain the department’s internal shared drive, ensuring it’s consistently organized.
- Prepare for and support events hosted by the department.
- Manage and maintain office supplies and organization.
CHARACTERISTICS / QUALIFICATIONS:
- Excellent interpersonal skills with an outgoing and service-focused personality.
- Strong level of commitment to providing a high level of customer service.
- Motivated and driven by customer feedback.
- Works well under pressure, able to multitask with strong organizational skills.
- High degree of professionalism with strong attention to detail.
- Excellent written and verbal communication skills.
- Prior customer service work experience within fast-paced, high-energy work environments preferred.
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