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At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.
We currently have a part-time opening in our Greenville, SC office. Our position is for 25 hours per week at $19 per hour.
Job Responsibilities
- The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as Social Media Marketing, new client prospecting, tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.
- Social Media (reels and editing)
- LinkedIn Prospecting
- ZoomInfo
- Online Networking
- Sends introductory and promotional messages
- Client Outreach (text campaigns, text/email dormant clients)
- Creates call lists/hot lists
- Communicating about orders
- Setting up appointments
- Coordinates and maintains all client orders/files
- Prospects new clients using internet and social media applications
- Enters referrals into CRM
- Scheduling deliveries
- Sending reminders
- Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
- Manages daily calendar
- Organizes inventory
- Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)
- Pursues efficiencies for processes and communication to make the sales process more efficient
- Picks up and delivers client items as needed
- Maintains a professional image to interface with corporate clients
Primary Duties:
Other Potential Duties
A successful candidate fits the following criteria:
- Confident, independent worker
- Strong communication skills (verbal, written, listening)
- Excellent organizational skills
- Outstanding time management skills
- Professional customer service skills
- Social Media savvy (especially on LinkedIn & Instagram)
- Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
- Possesses basic accounting skills (such as balancing accounts)
- Enjoys being flexible and multitasking
- Motivated to tackle challenges
- Yearns to work in a fast-paced team environment
- Able to bend and lift up to 20 lbs.
- Valid Driver’s License requires (Exception: larger metropolitan areas)
- Two years office-related experience is preferred.
- Experience with a sales-oriented environment is a plus!
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