Adminstrative Support Specialist Elmwood LA

Salary :

$14 - 16 hourly

Company : Wifi Gizmos

Job Type : Part-Time

Elmwood, La 70123

Job Description - Adminstrative Support Specialist Elmwood LA

Benefits:

Competitive salary

Flexible schedule

Paid time off

Training & development

Job Summary

We are seeking a Full Time or Part Time Support Specialist to join our team in our Elmwood office. Our office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. In this role, you will communicate with our customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly and computer savvy.

Responsibilities

Handle inbound/outbound calls and emails

Identify the customers' needs, collect relevant information, and provide solutions

Use best practices in customer service techniques to develop rapport and build relationships

Document all interactions

Attend training to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience in Administrative roles or Customer Service is preferred

Comfortable using computers and customer management software

Excellent phone and verbal communication skills

Must be able to type accurately and efficiently

Understanding of active listening techniques

Highly organized with the ability to prioritize projects and manage time effectively

Benefits/Perks

Competitive Compensation

Paid Time Off

Flexible Schedule

Compensation: $14.00 - $16.00 per hour

At Wireless Concept, we are dedicated to exceeding customer expectations. By pushing boundaries and adopting innovative approaches, we are redefining the standards in the wireless industry.

Original job Adminstrative Support Specialist Elmwood LA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Adminstrative Support Specialist Elmwood LA

Job Description - Adminstrative Support Specialist Elmwood LA

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