Adult Library Services Ambassador (Part-Time, 18 hours per week)

Description

Are you looking to work at a service-focused library dedicated to connecting the community to knowledge, ideas, and information in meaningful and impactful ways? 

Do you enjoy promoting an organization’s services, resources, and programs?  

Do you enjoy creating an optimal service experience for patrons? 

If so, consider coming to work with us as our Adult Library Services Ambassador. This position includes regularly scheduled evening hours on Tuesday, Wednesday, and Thursday, along with participation in a one-in-four weekend rotation. 

While coverage during these times is essential, we can offer some flexibility in exact start times based on the candidate's availability and departmental needs. Specific scheduling will be determined during the hiring process in collaboration with the selected candidate.

The pay range for this position is $20.38/hour-$21.50/hour depending on qualifications. 

The Adult Library Services Ambassador is a warm and welcoming presence at the adult service desks providing reference, readers advisory, and technology assistance to patrons. This person actively promotes appropriate library services, resources, and programs as they assist patrons on their service journey, creating the optimal library experience for all those that visit.

Education/Experience/Qualifications 

· Bachelor’s Degree, Library Technical Assistant Certificate (LTA), or equivalent combination of education and relevant work experience 

· Familiarity with literature desired

Knowledge, Skills, and Abilities

· Excellent interpersonal skills and ability to maintain and foster cooperative, courteous working relationships with a multicultural/multigenerational staff and patron population

· Knowledge of products, services, and current trends and issues in library practices

· Knowledge of and interest in media, fiction, and nonfiction materials for adults

· Successfully handles multiple tasks and projects simultaneously

· Can listen, analyze, problem solve, and exercise good judgment when handling both routine and non-routine issues

· Works independently and prioritizes tasks to meet deadlines

· Adaptable to changes in existing practices, library routines, and workflows

· Can operate a personal computer; has knowledge of ILS software, email, Windows, Excel, and basic word processing functions

· Ability to learn, assist others, and perform basic troubleshooting on a variety of library technologies

· Ability to sit, walk, stand, bend, and stoop on an occasional basis.

· Ability to grasp, push, pull objects such as files, file cabinet drawers, and ability to reach overhead.

· Ability to lift up to 25 lbs. on an occasional basis.

Decisions and criteria governing the employment relationship with all employees at the Glenview Public Library are made in a non-discriminatory manner, without regard to race, color, religion, actual or perceived sex, gender, national origin, citizenship status, ancestry, sexual orientation or sexual preference, gender identity, age, marital status, pregnancy status, physical or mental disability (unrelated to an individual's ability to perform the essential functions of the job either with or without a reasonable accommodation), association with a person with a disability, unfavorable discharge from military service or military status, genetic information, or any other category protected by state, federal or local law.

Requirements

Education/Experience/Qualifications 

· Bachelor’s Degree, Library Technical Assistant Certificate (LTA), or equivalent combination of education and relevant work experience 

· Familiarity with literature desired

 Knowledge, Skills, and Abilities

· Excellent interpersonal skills and ability to maintain and foster cooperative, courteous working relationships with a multicultural/multigenerational staff and patron population

· Knowledge of products, services, and current trends and issues in library practices

· Knowledge of and interest in media, fiction, and nonfiction materials for adults

· Successfully handles multiple tasks and projects simultaneously

· Can listen, analyze, problem solve, and exercise good judgment when handling both routine and non-routine issues

· Works independently and prioritizes tasks to meet deadlines

· Adaptable to changes in existing practices, library routines, and workflows

· Can operate a personal computer; has knowledge of ILS software, email, Windows, Excel, and basic word processing functions

· Ability to learn, assist others, and perform basic troubleshooting on a variety of library technologies

· Ability to sit, walk, stand, bend, and stoop on an occasional basis.

· Ability to grasp, push, pull objects such as files, file cabinet drawers, and ability to reach overhead.

· Ability to lift up to 25 lbs. on an occasional basis.