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Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Job Description
The Amenity Ambassador is responsible for planning, coordinating, and attending social events and lifestyle activities within the community. This role supports the enhancement of resident engagement through onsite and local offsite events, amenity oversight, vendor coordination, and the creation of promotional materials. The Amenity Ambassador also supports the Grand Salon team and various amenity spaces to ensure an exceptional residential experience. The position requires a valid driver’s license and reliable transportation for supply runs and event preparation. A flexible schedule is essential, including availability on evenings, weekends, and holidays as needed.
Action seeks a part-time Amenity Ambassador to join our team at The Harrison located in San Francisco.
Schedule: 24 hours per week. Shift hours vary depending on events.
Compensation: up to $26.00 per hour depending upon experience.
Key Responsibilities
- Residential Events:
- Attend and monitor community events and lifestyle activities.
- Greet and engage with residents and guests.
- Provide venue access and support during events.
- Respond to questions and manage reservations.
- Maintain familiarity with venue reservation contracts and policies.
- Assist with additional responsibilities within the Lifestyle Department and Grand Salon as needed.
- Amenity Support:
- Maintain presence and oversight in key amenity areas, including:
- Uncle Harry’s
- Fitness Center
- Grand Salon
- Package Room
- Pantry
- Marketing & Promotion:
- Create and distribute promotional and informational materials such as flyers, signage, and event notices.
Requirements / Qualifications
- High school diploma or equivalent. College degree in business, real estate, or a relevant field is preferred.
- Prior hospitality, concierge, or lifestyle coordination experience preferred.
- Strong communication, interpersonal, and customer service skills.
- Ability to multitask and manage priorities in a fast paced environment
- Flexible schedule, including evenings, weekends, and holidays.
- Proficiency in written and verbal communication.
- Ability to collaborate effectively and work independently when needed.
- Flexibility in scheduling, including availability on evenings, weekends, and holidays as needed.
Team Member Perks
- Award Winning Culture: Proud recipient of the 2025 Great Place to Work Certification
- Highly Rated Employer: Check out our Glassdoor reviews - Glassdoor Reviews
- Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect.
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
- Work-Life Balance: Enjoy PTO plus sick time, holiday pay, and your birthday holiday for eligible team members.
- Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed.
- Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals.
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Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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