The Richmond SPCA is a non-profit organization located in the heart of Richmond, Virginia. As a leader in the field of animal welfare, we are cultivating a community committed to saving, protecting and enriching animal lives with a mission to provide education and resources to achieve and sustain a no-kill community. Annually, we rescue, rehabilitate and find homes for about 4,000 homeless animals while also providing our region with vital safety net programs designed to keep thousands of pets in loving homes and out of shelters. Our values of collaboration, creativity, honesty, inclusion and respect guide not only what we do – but how we do it.
Animal Care Technicians play an essential role in caring for our homeless dogs and cats, many of whom are sick or injured and undergoing medical treatment. These team members help protect our animals' health and contribute to their overall wellbeing - making sure they are happy and loved while being readied for adoption to lasting homes.
Essential Functions
Clean animal housing areas while ensuring all protocols and procedures are closely followed
Wash pet food and water containers
Scoop and clean litter boxes for cats and spot clean animal housing areas throughout the day as needed
Walk dogs and assist with behavior modification protocols as requested by trainers
Assist with doing pet laundry and deliver fresh bedding to pet housing areas
Provide socialization, enrichment and exercise for animals as outlined by management
Ensure every pet in your assigned area eats his or her food and consumes his or her medications every day
Maintain special feeding protocols for puppies and kittens as well as dogs and cats with special needs
Maintain open and regular communication with the Animal Care Manager, Assistant Manager and Lead Animal Care Technicians
Report any medical concerns or observations to the veterinary staff for monitoring
Report any behavioral concerns or observations to the shelter trainers for monitoring
Work with our awesome volunteers and respond to their questions in a professional manner
Notify appropriate personnel when animal care supplies are running low
Clean work areas and preserve the physical appearance of dog and cat areas
Empty garbage cans
Assist other colleagues in the department as needed
Perform side duties daily
Attend and participate in all required trainings and meetings
Complete special cleaning projects and other job-related duties as assigned
Requirements
Able to react to change productively
Able to work in a high volume, fast-paced, high-stress environment
Reliable transportation including during inclement weather
Be 18 years of age or older
Availability on weekends (especially Saturdays), holidays and some weekdays
Qualifications, Skills and Expectations
Excellent attention to detail
Uncompromising commitment to the wellbeing of every pet in our care
Punctual with a sense of urgency
Strong work ethic
Resourceful, positive, get-it-done attitude
Team-oriented mindset
Good communicator
Prior experience working in an animal care environment a plus (but not required)
Comfort handling and learning to handle dogs and cats
Good time management and prioritization skills
Must be able to work independently at times
Ability to multitask
Physical Job Requirements
Able to routinely lift 40-50 lbs.
Able to push/pull a large cart
Able to work around animals (including those who are sick or injured or who have behavior challenges), loud noises, cat litter, animal waste, and various chemicals
Able to bend, kneel and use your arms in a repetitive manner
Able to stoop and use stairs
Able to be on your feet for an entire 8-hour shift
Have physical strength to perform cleaning duties effectively and efficiently
Work Environment
Rapid pace with exposure to potential hazards including animal waste and disinfectants
High levels of noise
Potential for animal bites and scratches and diseases that are zoonotic (can be transmitted from animals to people)
Work in a team environment with other passionate, hardworking and dedicated animal lovers, making a difference in their lives every day
All employees are eligible to become clients of the low-cost, full-service Susan M. Markel Veterinary Hospital of the Richmond SPCA. Employees who average 20+ hours a week can participate in our 401(k) retirement plan and have access to paid wellness leave.
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