Arcade Attendant

Description

· Adhere to all company policies and procedures.

· Maintain professional conduct and appearance at all times.

· Communicate effectively up and down the organizational structure.

· Complete special projects or additional work requests made by management on time.

· Be proactive in identifying problems which may compromise service, quality, safety and/or company financial performance.

· Maintain a cooperative and sensitive teamwork attitude when dealing with management, staff, and customers. 

· Demonstrate continued improvement of knowledge and skills as it relates to your position. Your work should be free of excessive errors and meet all standards of the position.

· Maintain a well-organized, clean and clutter free work area and warehouse.

· Always work to meet and exceed all regulatory, safety, and quality standards which relate directly to your job function.

· Ask for assistance when you are unclear on procedure and/or unable to complete tasks on time.

· Follow up on commitments and assignments in a timely manner.

· Meet with your supervisor at minimum quarterly to discuss results to date and future direction.

· R.E.A.C.H.

Job Specific:

· Greet customers and ascertain what each customer wants or needs.

· Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers.

· Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

· Compute sales prices, total purchases and receive and process cash or credit payment.

· Maintain records related to sales.

· Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

· Answer questions regarding the location and its facilities, games and merchandise.

· Ticket, arrange and display merchandise to promote sales.

· Demonstrate use or operation of games or merchandise.

· Resolve and complaints arising from guests in a professional manner.

· Clean games, shelves, floor, counters, and tables.

· Exchange merchandise for customers and accept returns.

· Inventory stock.

· Load games with tickets and instant win merchandise.

· Clear token and ticket jams.

· Assist with minor game repairs as needed and ability dictate.

· Assist in moving games.

· Take out the trash.

· Any other legal duties as required by the General Manager.

Requirements

  QUALIFICATIONS

· High School Diploma or Equivalent required. This is an entry level position.