S. Clyde Weaver is looking for an Assistant Farmer's Market Manager at our Lancaster County Farmer's Market in Wayne, PA! This position is a part-time position on Thursday - Saturday for roughly 15-20 hours per week.
Job Duties and Responsibilities
Customer Experience
Create an excellent customer experience by assisting market customers with anything they need. This can mean answering any questions customers have on vendors or products, helping them find the stands/vendors who sell the item(s) they need, showing them where restrooms are located, helping them get carts or baskets, etc.
Be present and visible when at the market and be a point of contact for customers.
Answer any general market questions or phone calls as they come in.
Social Media/Marketing
Create engaging content and marketing strategies to help promote LCFM social media accounts.
Create social media posts, reels, and live videos for LCFM accounts. This can include content such as featuring and highlighting specific vendors and market stands, highlighting seasonal products or offerings, videos of samplings or events as they are happening, etc.
Stay up-to-date on the “happenings” at the LCFM. Create social media event pages for any samplings or events to increase visibility and so customers can RSVP online.
Vendor Services
Be a point-of-contact for any vendor questions as they may arise and help to create a great vendor/market relationship.
Assist with managing vendor relationships and communications.
General Property Responsibilities
Ability to open and/or close the market when needed.
Help maintain indoor/outdoor aesthetics and create a friendly and welcoming environment.
General cleaning and upkeep throughout the building including customer areas, restrooms, seating area, and common spaces.
Skills and Qualifications
1-2 years’ experience in a customer service focused role and can communicate effectively with customers and vendors.
Must have marketing/social media competency.
A working knowledge of basic business and food retail operations a plus.
Can work independently, organized and detail oriented.
Must exhibit a professional and positive image.
Working Conditions
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must occasionally lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Employee is regularly exposed to various temperature changes while walking in and out of coolers. Cooking and/or cleaning odors, dust, and wet surfaces are prevalent throughout the course of working hours.
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