Assistant Manager

COMPANY OVERVIEW

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. Born in San Diego in 2007, Club Pilates has expanded around the globe, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.

Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List two years in a row as well as Entrepreneur Magazine's Franchise 500 two years in a row. For more information, visit www.clubpilates.com.

POSITION

The purpose of the Assistant Manager is to provide high quality service to members and potential clients by assisting the General Manager with lead management, marketing and sales support through lead generation activities, social media marketing, team member management & support and studio cleanliness. Fitness knowledge or background is preferred but not required. 

REQUIREMENTS

-Excellent sales, communication, and customer service skills required

-Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.

-Ability to learn & use the Club Ready software and other systems 

-Ability to stand or sit throughout the workday.

-Must be fluent in English and have excellent communication skills via in person, phone and email

-Must be able to work under pressure and meet tight deadlines

-Must have proficient computer skills

**Must be flexible to work throughout the week and weekends as scheduling fluctuates

RESPONSIBILITIES

-Assist the General Manager with leading the studio team to achieve monthly sales goals through execution of lead generation, follow-up, and close

-Book quality appointments to achieve monthly sales goals

-Maintain acceptable level of personal sales production

-Conduct tours of the facility while establishing a relationship and addressing individual’s needs 

-Present available services to current or prospective members

-Assist with covering front desk during staff time off or in emergencies

-Assist the General Manager with team scheduling

-Assist with enforcement of studio objectives

-Utilize social media platforms to grow studio online presence to attract quality clients

-Assist with planning, organizing and participating in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

-Assumes responsibility for developing selling skills

-Maintain high standards of cleanliness by assisting with performing daily cleaning tasks

-Other duties as assigned

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.