Job Description
About PJ’s Coffee
Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single-serve cups of PJ’s Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com or follow PJ’s Coffee on Facebook, Instagram, or Twitter.
PJ's Coffee of New Orleans (“PJ’s Coffee”) is opening a brand new location in Houston and we are looking for a Store Manager to join our team. PJ’s brings the life, style and culture of New Orleans to each of its stores.
Job Summary
The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. Ultimately, you’ll ensure an excellent drinking experience for our guests. We are located at 9221 Long Point Rd., Houston, TX 77004. Please note, location will open in Q1 2023. Take a look below for more details.
More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.
Responsibilities
- Exude impeccable customer service qualities, product knowledge, and encouraging safe work practices, while demonstrating a commitment to the core values and principles of PJ’s Coffee. Consistent professional, kind, and positive interaction with customers and fellow staff members.
- Accurately operate a register/POS and handle cash and credit card transactions.
- Take customer orders while paying attention to details and prepare hot/cold drinks and food items in accordance with requests
- Works to maintain good customer relations and speedy delivery of all beverages and food items
- Learn and memorize recipes and processes
- Check if brewing equipment operates properly and report any maintenance needs
- Maintain cleanliness and organization of store including work area, equipment, and restrooms
- Comply with health and safety guidelines
- Complete periodic online training
Must haves:
- 18 years of age or older
- Previous work experience as a Barista or Waiter/Waitress, including hands-on experience with brewing equipment
- Previous cash handling experience preferred
- Punctual and reliable transportation
- Excellent communication and interpersonal skills with the ability to work in a fast-paced environment
- Can pick up on new tasks quickly and can carry out oral and written instructions as well as request clarification when needed
- Open availability and can work flexible schedules including nights, weekends, and holidays
- Team player with a strong desire to make our customers happy and to provide excellent service
- Current Food Handler's Certificate/ServSafe or must obtain one within one week of hire
- Knowledge of sanitation regulations
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Be able to lift, push, and pull items up to 50 lbs
- High school diploma; relevant training is a plus
Benefits
- Compensation is $10.00/hour plus tips
- PTO available after 6 months of employment
- Discounts on purchases during shift
PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting,and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold BrewTM Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
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