BART Place Manager (Elevator and Restroom Attendant)

Role Overview

Place Managers provide a consistent, visible, and service-oriented presence in and around BART restrooms and elevators. This station-based, standing, and walking position is focused on greeting patrons, observing, reporting, engaging, and supporting high-traffic public spaces.

Staff are expected to welcome all patrons warmly, uphold Radical Hospitality, politely enforce space use guidelines, promptly report cleanliness and safety needs, and maintain professional standards throughout the shift.

For this role, you must be a true people person with excellent professional appearance, impeccable personal grooming, outstanding verbal and nonverbal communication skills, and relentless patience for public service.

Ideal Candidate Attributes

• Consistently punctual, dependable, and reliable
• Committed to wearing the District Works uniform to the highest standard of presentation and impeccable personal grooming
• Excellent verbal and nonverbal communication skills, demonstrating politeness and professionalism at all times
• Calm and patient when engaging with diverse populations, including vulnerable individuals
• Attentive and proactive, able to observe and respond without distraction
• Comfortable working independently in busy public environments
• Seeks long-term employment with growth potential in urban place management

Minimum Qualifications

• 18 years or older, authorized to work in the U.S.
• No employment gaps longer than 6 months
• No repeated short-term stints (under 3 months unless seasonal or explained)
• Previous customer service, hospitality, concierge, or other public-facing experience
• Reliable transportation or ability to use public transit during BART operating hours (5:00 AM–1:30 AM)
• Willing and able to follow strict uniform, phone/media, and grooming policies
• Comfortable using digital tools for reporting and timekeeping
• Weekend and holiday availability required

Work Schedule

The program operates 365 days/year, including weekends and holidays. Shifts include:

• Opening: 5:00 AM – 1:30 PM
• Midday: 1:00 PM – 5:30 PM
• Closing: 5:00 PM – 1:30 AM

Employees must have reliable, punctual attendance for assigned shifts.

Alignment with District Works’ Mission

This job reflects District Works’ core values of Radical Hospitality, community safety, and public service excellence. It sets clear expectations for professional presence, accountability, and the dignified treatment of every person who enters a BART restroom or elevator space.

How to Apply

Applications must be submitted through our Careers page at: https://districtworks.city/

• Only applications submitted online with a professional resume (well-written, properly formatted with dates of employment, in PDF format) will be reviewed.
• No walk-ins or unsolicited phone calls will be accepted.
• All communications regarding your application will be handled via email only