Bartender

Description

Bartender

$16.20 to $18.54 / Based on Experience

*This position does not receive tips*
 

Available Schedule (Subject to Change):

Part Time / Weekdays & Weekends Vary / 330p-800p

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary: 

Under the supervision of the Dining Room Manager, provide high quality customer service during all events including accurate accounting of all transactions and inventory.  Prepare standard mixed drinks and pour wine and beer. Provides high quality, friendly service to residents and guests of Royal Oaks in the dining areas and at special functions.

Brief Overview of Major Duties (please see below for full job description):

• Responsible for preparing drinks quickly, accurately, and without waste. 
• Serve and interact with residents and guests. Be friendly and enjoy mingling with customers. However, still must work quickly to handle a large volume of drink orders and be familiar with the ingredients for special drink requests.
• Sets up and services individual beverage locations. 
• Check identification of guests to ensure they meet the minimum age requirement for the purchase of alcohol. 
• Properly handle cash or tickets. Accurately verifies all cash and liquor inventory with supervisor on a daily basis. 
• Verifies cash register is programmed properly, according to Royal Oaks approved prices. 
• Enforce all liquor laws. Bartenders must be aware of state and local laws concerning the sale of alcoholic drinks. Responsible to make sure customers do not drink too much alcohol. 
• Attends to residents’ and guests needs when delivering beverages and checks to ensure guest satisfaction. Greets residents and guests in a friendly manner within two minutes of being seated.
• Verify and account for all liquor inventory on a daily and monthly basis.  
• Order and maintain liquor, beer and wine inventory; stock and prepare garnishes for drinks; maintain an adequate supply of ice, glasses, and other bar supplies; keep the bar area clean and sanitized. Washes the glassware and utensils after each use.
• Develop and maintain attractive displays out of bottles and glassware. 
• Controls usage of all beverage items as well as correct usage of equipment, tools, and service products by bar staff. Conducts monthly inventory, maintaining established guidelines. 
• Reports to in appropriate clean and pressed uniform, for assigned location. 
• Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance.
• Perform other duties as assigned.

Supervisory Responsibility:

• None

Hiring Process:

• Pre-employment Drug Screening
• Criminal Background Check
• Adult Protective Services (APS) Registry Check
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
• Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise.  Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users.  Royal Oaks will require a drug screen for all applicants who accept a job offer and may decline those applicants who are positive for marijuana without a Medical Marijuana card.  Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Benefits Starting from Day One!

• Get Benefits Fast – Your benefits start the first day after the month you're hired! (Full-time only)
• Employee Assistance Program (EAP) – Unlimited access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $66/month for employee-only coverage (Full-time only). 
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays – Enjoy time off to recharge with paid holidays throughout the year.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
• Scholarship Program – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within! Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes to keep you comfortable and stylish.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Free Starbucks Coffee – Fuel up with free Starbucks coffee anytime!
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more!
• Snacks in the Office – Because we know everyone loves a good snack!
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Royal Oaks Awards:

2024 Senior Care's Best Places to Work from WeCare Connect
2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks

Requirements

Required Skills/Abilities:

Must have basic working knowledge of cash register and cash handling procedures. 

Must have sufficient math ability to accurately count and handle money. 

Must have basic working knowledge of bar operation. 

Must have ability to follow directions and effectively perform the work. 

Is organized, able to multi-task, think creatively and adapt to different situations. 

Maintain a positive, customer service oriented attitude at all times. 

Strong knowledge of sanitary practices. 

Work ethic encourages strong urgency and quality in a team environment. 

Must be able to complete training on computer and/or other devices.

Maintain competency in the position and knowledge of trade/industry advances and new technologies.

Must be able to effectively communicate in English with all levels of staff, residents, and guests. 

Education and Experience:

Must be at least 18 years of age.

Must have bartending experience. 

Preferably has a high school diploma or GED equivalent.

Preferably has experience working in a formal dining environment.

Licenses and Certifications:

Must be TIPS Certified within 30 days of employment.

Obtains a Maricopa County food handler’s card within 30 days of employment. 

Physical Requirements:

Is able to carry/lift/push/pull up to 50 pounds.

May need to operate a fire extinguisher.

Is able to assist in evacuation procedures. 

See additional Physical/Cognitive Requirements & Work Environment information below.

Under the supervision of the Dining Room Manager, provide high quality customer service during all events including accurate accounting of all transactions and inventory.  Prepare standard mixed drinks and pour wine and beer. Provides high quality, friendly service to residents and guests of Royal Oaks in the dining areas and at special functions.

Major Duties and Responsibilities: 

Responsible for preparing drinks quickly, accurately, and without waste. 

Serve and interact with residents and guests. Be friendly and enjoy mingling with customers. However, still must work quickly to handle a large volume of drink orders and be familiar with the ingredients for special drink requests.

Sets up and services individual beverage locations. 

Check identification of guests to ensure they meet the minimum age requirement for the purchase of alcohol. 

Properly handle cash or tickets. Accurately verifies all cash and liquor inventory with supervisor on a daily basis. 

Verifies cash register is programmed properly, according to Royal Oaks approved prices. 

Enforce all liquor laws. Bartenders must be aware of state and local laws concerning the sale of alcoholic drinks. Responsible to make sure customers do not drink too much alcohol. 

Attends to residents’ and guests needs when delivering beverages and checks to ensure guest satisfaction. Greets residents and guests in a friendly manner within two minutes of being seated.

Verify and account for all liquor inventory on a daily and monthly basis.  

Order and maintain liquor, beer and wine inventory; stock and prepare garnishes for drinks; maintain an adequate supply of ice, glasses, and other bar supplies; keep the bar area clean and sanitized. Washes the glassware and utensils after each use.

Develop and maintain attractive displays out of bottles and glassware. 

Controls usage of all beverage items as well as correct usage of equipment, tools, and service products by bar staff. Conducts monthly inventory, maintaining established guidelines. 

Reports to in appropriate clean and pressed uniform, for assigned location. 

Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance.

Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health and Residential Services or President/CEO incidents or evidence of resident abuse or a violation of residents’ rights. 

Protects and promotes resident rights, including confidentially, privacy, dignity, and freedom from abuse. 

Maintains the comfort, privacy, confidentiality and dignity of each resident in the delivery of services. Interacts with residents in a manner that displays warmth and promotes a caring environment. 

Maintains confidentiality for residents to meet HIPAA guidelines. 

Ensures organizational and departmental policies, procedures, and guidelines, as well as federal, state, and local regulations are met and followed.

Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.

Performs all job responsibilities in accordance with prescribed safety and infection control procedures without causing harm or risk to self, others or property.

Has ability to read, understand, follow and enforce safety procedures.

Consistently complies with Arizona State Department of Health Service standards. Ensures the safe and proper handling of all food items according to HACCP. Adheres to safety practices and procedures. 

Attends and participates in training activities, meetings, and seminars as required. 

Exhibits qualities of a team player, interacts courteously and appropriately, maintains a positive attitude. Addresses problems and conflicts in a professional and respectful manner. 

Demonstrates excellent customer service etiquette with all levels of staff residents, and guests.

Perform other duties as assigned.

Supervisory Responsibilities:

None

Required Skills/Abilities:

Must have basic working knowledge of cash register and cash handling procedures. 

Must have sufficient math ability to accurately count and handle money. 

Must have basic working knowledge of bar operation. 

Must have ability to follow directions and effectively perform the work. 

Is organized, able to multi-task, think creatively and adapt to different situations. 

Maintain a positive, customer service oriented attitude at all times. 

Strong knowledge of sanitary practices. 

Work ethic encourages strong urgency and quality in a team environment. 

Must be able to complete training on computer and/or other devices.

Maintain competency in the position and knowledge of trade/industry advances and new technologies.

Must be able to effectively communicate in English with all levels of staff, residents, and guests. 

Education and Experience:

Must be at least 18 years of age.

Must have bartending experience. 

Preferably has a high school diploma or GED equivalent.

Preferably has experience working in a formal dining environment.

Licenses and Certifications:

Must be TIPS Certified within 30 days of employment.

Obtains a Maricopa County food handler’s card within 30 days of employment. 

Physical Requirements: 

Is able to carry/lift/push/pull up to 50 pounds.

May need to operate a fire extinguisher.

Is able to assist in evacuation procedures. 

See additional Physical/Cognitive Requirements & Work Environment information below.

Essential Function – This is an essential function of the position. An essential function is defined as a function that must be performed by the incumbent to achieve desire or required outcomes. 

Constantly – 6 to 8 hours per day

Frequently – 3 to 6 hours per day

Occasionally – up to 3 hours per day

Rarely – less than 3 hours per day

Essential Functions:

Physical: lifting/moving, carrying/transporting, walking/traversing or moving, standing/stationary position, bending, reaching to include forward and above shoulder level, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping

Cognitive: oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, remember names and details, make decisions, work rapidly, examine/observe details, analytical ability, work within minimal errors, reason (make sense of things) 

Environmental: inside, outside, near moving mechanical parts, vibration, working with others, working around others 

Constant Activities:

Physical: walking/traversing or moving, fine manipulation (pen, using a mouse), twisting

Cognitive: oral communication, work under time constraints, ensure accuracy of details, remember names and details, make decisions, work rapidly, work within minimal errors, reason (make sense of things)

Environmental: inside, near moving mechanical parts, vibration, working with others, working around others

Frequent Activities:

Physical: standing/stationary position, bending, reaching to include forward and above shoulder level

Cognitive: examine/observe details, analytical ability

Environmental: none

Occasional Activities:

Physical: lifting/moving, carrying/transporting, pushing, gross/total manipulation (firm hand grasping, twisting), stooping

Cognitive Skills: concentrate amid distractions, math/calculations, creativity, problem solve

Environmental: outside, odors, loud (equipment, surroundings), working alone

Rarely Performed Activities:

Physical: climbing to include legs and arms, kneeling, sitting/stationary position, pulling, crawling 

Cognitive Skills: direct others, written communication

Environmental: humid, toxic or caustic chemicals, high places, hot, cold, dry, wet, change of temperature, dirty, fumes, risk of electrical shocks, dusty

Bar Procedures

OPENING THE BAR 

You are responsible for doing the following before opening your bar. 

1. Verify the following items according to the inventory sheet: 

a. The amount of cash issued to you 

b. The cup inventory 

c. The liquor inventory 

d. Receipt of a shot glass 

2. Initial the inventory sheet. 

OPERATING THE BAR 

The following are the only products to be sold at a Bar: 

§ Cocktails 

§ Wine 

§ Imported/Domestic Beers 

§ Soft Drinks and Bottled Water 

§ Food from the Acorn Grill

Do not pour any liquids from one bottled to another. 

Do not open liquor bottles and cup sleeves in advance.

Do not re-use cups. 

The remains of any bottle stays in it until it is emptied into a shot glass for the next customer. 

Open bottles as you work and only open what you will actually use. 

RECYCLING 

Dispose of all used paper and plastic drink containers. 

Dispose of all empty aluminum cans and glass bottles in the appropriate containers.

Do not recycle liquor bottles. 

CLEANUP 

Clean bar-top, back bar and wipe all bottles. 

No used paper or plastic containers are to be stored in back or under the bar. 

THERE ARE NO EXCEPTIONS. 

CLOSING THE BAR 

Prepare for inventory verification. 

Keep all discards. 

Wait for authorization from the manager on duty before you leave your Bar. 

Do not leave the premises until your cash to inventory has been reviewed. 

Any deviation from the above outlined instructions will result in disciplinary action. 

Note: If you have any questions or do not understand a procedure, do not hesitate to ASK the manager on duty for help. Any deviation from the above instructions will result in disciplinary action.