Bartender

Description

Job Title: Bartender
FLSA Classification: Non-Exempt/Part-Time
Reports To: General Manager/Management Team
Work Schedule: 20-30 hours per week
Salary Range: Minimum + Tips

Position Summary

The Bartender is responsible for delivering exceptional customer service to guests in the lounge and dining room. Key responsibilities include preparing and serving drinks, maintaining bar supplies (mixes, garnishes, and purees), and ensuring a welcoming and safe environment for all patrons. The bartender must have a deep knowledge of the food and beverage menu and comply with Alcohol Beverage Control Rules and Regulations.

Reasonable Accommodations Statement

To perform this role successfully, an individual must be able to fulfill each essential duty satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform the essential job functions.

Essential Duties/Responsibilities

• Provide excellent communication and ‘sales’ skills to enhance guest experiences.
• Guide guests through the menu, demonstrating thorough knowledge of food, beverages, and ingredients.
• Take accurate orders and work with team members to deliver food and beverages exceeding guest expectations.
• Prepare mixed drinks, pour wine or beer, and serve bottled or soft drinks per company recipes.
• Monitor guest behavior to ensure adherence to Alcohol Beverage Control Rules and Regulations.
• Take drink orders through servers or directly from guests.
• Deliver friendly, professional service that encourages guests to return.
• Perform opening and closing duties as assigned.
• Maintain current CA Food Handler’s Certification and Alcohol Safety Certification.

Physical Demands

• Constantly: Standing, walking, manually manipulating objects, reaching outward and above shoulder, grasping, speaking (up to 10 hours/day).
• Frequently: Lifting/carrying 21-50 lbs, pushing/pulling 13-25 lbs (up to 66% of the time).
• Occasionally: Sitting, climbing, crawling, squatting, kneeling, bending.

Other Physical Requirements

• Vision: Near, distance, and color vision required.
• Sense of Sound: Must be able to converse in a loud environment.

Work Environment

• The work environment is moderately loud to loud.

This role is ideal for individuals with strong customer service skills, a passion for mixology, and the ability to work in a fast-paced environment.

Requirements

POSITION QUALIFICATIONS

Competency Statement(s)

• Working Under Pressure - Ability to complete assigned tasks under stressful situations. 
• Relationship Building - Ability to effectively build relationships with customers and co- workers. 
• Motivation - Ability to inspire self and others to reach a goal and perform to the best of their ability. 
• Responsible - Ability to be held accountable or answerable for one’s conduct. 
• Team Builder - Ability to convince a group of people to work toward a goal. 
• Judgment - The ability to formulate a sound decision using the available information. 
• Organization - Possessing the trait of being organized or following a systematic method of performing a task. 
• Interpersonal - Ability to get along well with a variety of personalities and individuals. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Friendly - Ability to exhibit a cheerful demeanor toward others. 
• Enthusiastic - Ability to bring energy to the performance of a task. 
• Adaptability - Ability to adapt to change in the workplace. 
• Conflict Resolution - Ability to deal with others in an antagonistic situation. 
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Leadership - Ability to influence others to perform their jobs effectively 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Energetic - Ability to work at a sustained pace and produce quality work. 
• Safety Awareness - Ability to identify and correct conditions that affect employee safety. 
• Resource Management - Ability to obtain and appropriate the proper usage of equipment, facilities and materials. 
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 
• Decision Making - Ability to make critical decisions while following company procedures. 
• Accountability - Ability to accept responsibility and account for his/her actions. 
• Additional Skills: Basic math skills, positive attitude, ability to handle stress well, ability to multi-task, knowledge or ability to quickly learn and memorize cocktail recipes.