Bartender

The Bartender is responsible for crafting exceptional beverages and providing excellent service to guests, ensuring that each interaction reflects Ivy Hospitality’s commitment to quality and hospitality. This role requires a strong knowledge of drink preparation, a commitment to maintaining health and safety standards, and the ability to create a welcoming atmosphere in line with the company’s high standards.

Essential functions:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Expertly prepare and serve beverages for guests and servers in a timely, efficient, and friendly manner.


• Follow precise recipes using established measuring systems for consistent drink quality.


• Ensure compliance with all applicable federal, state, and local laws regarding the service of alcohol, particularly with respect to minors and intoxicated patrons.


• Act as the cashier for servers when necessary, and handle transactions with accuracy and integrity.


• Prepare garnishes, set up the bar, and maintain cleanliness and organization of the bar area.


• Restock bar supplies and anticipate replenishment needs.


• Perform opening and closing inventories of spirits, and secure all alcohol and financial transactions at the end of each shift.


• Handle special requests and guest complaints promptly and professionally, ensuring guest satisfaction.


• Accurately take and process dining room and room service orders, presenting checks to guests promptly.


• Properly handle and secure keys, and document maintenance issues.


• Ensure compliance with Health Department regulations and all safety protocols.


• Accurately document all transactions and balance shift reports at the end of each shift.


• Communicate openly and effectively with other departments to ensure seamless service delivery.


• Adhere to all company work rules, procedures, and policies, including those outlined in the associate handbook.


• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.


• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.


• Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.

Qualifications:

• Education: High school diploma or equivalent education preferred


• Experience: Minimum of one year of high-volume bar service experience required.


• Strong knowledge of drink preparation and health standards.


• Excellent communication skills, both verbal and written.


• Ability to operate bar-related equipment, including coffee makers and cash terminals.


• Ability to work in varying temperatures and environments, from freezers to kitchens.


• Capacity to stand and move for extended periods, lift up to 75 lbs, and maneuver in confined spaces.


• Flexibility to work varying schedules based on hotel business needs, including attending all required training sessions and meetings.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future