Before and After Childcare Area Manager

WHO WE ARE: Healthy Kids is one of the country's fastest-growing providers of Early Learning, Before and After School, and Summer Camp Programs with over 100 locations and growing. We are a Certified Benefit Corporation reinventing accessible and affordable childcare for today’s families and creating opportunities for teachers and caregivers to do what they love (and feel valued while they’re doing it). Join our award-winning community to provide the quality program children deserve while pursuing your own professional growth and development. Learn more about working with us at healthykidsprograms.com/workwithus.

We are currently hiring an Area Manager to oversee the Healthy Kids Programs operation in multiple areas consisting of Before/After School Programs and Summer Programs. Driving on your successful experience and high standards, this candidate will foster creating and maintaining a loving and nurturing learning environment for children while overseeing business administration, marketing, and the financial and enrollment operations. This position will be based out of Sylva, NC but will require daily travel amongst the host sites.

Rate: $22.00 - $24.00 per hour

STATUS: part-time, non-exempt

DIRECT REPORTS: Program Site Staff

JOB CONSISTS OF:

• Manage all aspects of the School Age with a special focus on:

1. Assist with recruiting, supervising, professionally developing and training a highly qualified staff to deliver a consistent, high-quality program in all sites.
2. Managing an operation that follows state regulations, and camp permits (if applicable to the state).
3. Operating excellent programs that:
   1. Follow Healthy Kids Best Practices and Curriculum that serve as the foundation for Healthy Kids “Consistent Excellence” Philosophy.
   2. Feature superior classroom management skills and excellent parent, staff, and host site communication.
   3. Feature a warm, nurturing, positive, safe environment.
   4. Prevent problems with proactive management and handle those that happen in an effective, positive manner that emphasizes good communication.
4. Leading in a positive, upbeat, yet confident style with an emphasis on effective communication and addressing issues head on.

• Train, supervise, professionally develop and support site staff, including program staff and Site or Multi Site Directors who focus on staffing issues.
• Train, supervise, professionally develop, support and help hire site leaders and staff to deliver excellent programs.
• Ability to successfully manage up to 10 plus sites.
• Assist in overseeing that corrective action plans are completed and timely.
• Train, coach, mentor and develop staff.
• Frequently visit each site.
• Assist with onboarding of new staff.
• Identify staff skill gaps and are able to identify smart goals.
• Manage call outs and track attendance.
• Ability to identify progressive discipline and coach.
• Complete monthly good news calls/check in meetings with families.  
• Complete program site observations monthly or as needed.
• Complete check-in with direct reports as needed.
• Oversee that registration requirements are met, per site (profile pages, allergy and medication, children and staff files are in compliance, an effective and consistent substitute plan is in place, children’s rosters are updated and submitted to host school, etc).
• Ensure actively engaged grassroots marketing weekly, monthly, and as needed.
• Develop and implement summer camp curriculum.
• Ability to manage and grow enrollment continuously.
• Monitor and address performance issues in a timely manner so that personnel understand their areas of improvement and have the chance to bring their skills up to our standards of excellence.
• Work with Regional Director and/or Executive Director to constantly improve program by communicating issues and working on better ways of operating.
• Ability to assist with license and complete renewals for programs in state and as required by Regional or Executive Director.
• Keep host school and families informed of any staff changes/updates and children updates.
• Ensure staff schedules are input weekly.
• Oversee time off request and follow up timely.
• Complete and correct daily and weekly payroll reports.
• Make necessary adjustments to the staff timecard, if needed.
• Actively recruit and assist in hiring new staff by ensuring all needed paperwork is completed timely.
• Clearly, effectively and in a positive manner, communicate organization’s policies, objectives, priorities and budget limitations to area coordinators and site directors.
• Coach all site members on professional development and career pathing opportunities.
• Focus on efficiently managing the largest expense – payroll.
• Work closely with the registration staff to ensure that all students that should be in the program have completed paperwork.
• Work with marketing to obtain important program information and materials for website and social media.
• Maintain good working relationships with site hosts including school principals, school administration, school custodial staff, and licensing regulator.
• Work towards growing your region to implement new programs as they become available.
• Liaise with other departments, senior management, and parents.
• Adhere to and consistently enforce the company’s Code of Conduct, policies & procedures to meet company and state guidelines per regulatory requirements.

QUALIFICATIONS:

• Bachelor’s or Associates degree with 2-3 years of supervisory experience.
• Superior administrative and supervisory skills with experience preferably in a consumer-driven environment.
• Excellent customer service and communication skills.
• Track record of working as a team and helping to create a team-oriented work environment.
• Commitment to delivering excellent programs and managing personnel expenses.
• Must pass a full background check including fingerprinting and reference checking.
• Must be medically fit to perform job duties.
• Professional, reliable, passionate, and prompt with a warm, friendly, caring and upbeat personality.
• Excellent time management skills.

BENEFITS:

• Medical Insurance: Your health matters—comprehensive coverage to keep you feeling your best.
• Vision Insurance: Keep your vision clear—because we want you to see your future with us!
• Dental Insurance: Smile bright with dental coverage that keeps you healthy from the inside out.
• AFLAC Supplemental Plans: Because we believe in going above and beyond to take care of our team.
• 401(k) for eligible employees: Yep, we're serious about your future too!
• Paid Holidays: Enjoy time off to recharge and celebrate.
• Paid Time Off (PTO): Take the time you need to relax and rejuvenate.
• Paid Sick Time Off: Because your health should always come first.
• On-Demand Pay: Why wait for payday when you can have your money when you need it?
• Career Development: Level up your skills and expertise on us!
• Growth Opportunities: We’re growing and we need people to grow with us!

Healthy Kids is dedicated to creating a workforce that promotes and supports diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Healthy Kids Programs makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, visit: healthykidsprograms.com