Behavioral Health Intake Coordinator

Citrus Counseling Services (CCS) is a non-profit organization providing comprehensive mental health services since 1978, including specialized programs for children, at-risk youth, and victims of crime. We offer individual, couples, and family counseling in a supportive, inclusive environment where clients can thrive.

CCS is seeking a friendly, organized, and detail-oriented Intake Coordinator to serve as the primary point of contact for clients, referral partners, and clinical staff. This position plays a critical role in ensuring clients are welcomed, accurately registered, and scheduled for services in a timely and professional manner.

This is a part-time position. The scheduled hours will be Monday - Friday, 3:00pm - 8:00pm. 

Key Responsibilities

• Serve as the first point of contact for clients and referral sources, providing an overview of CCS programs and services.


• Receive, process, and follow up on referrals and intake inquiries.


• Collect, document, and enter client information accurately in the Electronic Health Record (EHR).


• Schedule, confirm, and coordinate intake appointments and assessments.


• Communicate intake and scheduling information to appropriate staff.


• Greet and assist clients at check-in and support daily front-office operations.


• Maintain client records in compliance with HIPAA and agency policies.


• Build positive working relationships with clients, staff, and community partners.

Qualifications

• High school diploma or equivalent.


• One to two years of intake, front office, or scheduling experience in a medical or behavioral health setting preferred.


• Strong communication, organization, and customer service skills.


• Ability to maintain confidentiality and work effectively in a fast-paced, team-oriented environment.

We look forward to receiving your application and having you join our dedicated team of professionals committed to making a meaningful impact in the lives of youth and families in our community.

In the meantime, take a moment to explore our website and social media! It’s a great way to stay connected and learn more about our work and community. Follow us on Facebook at Citrus Counseling Service Facebook and check out our website at ccs-cares.org