Bellman

Provide quality service and hospitality by transporting guests to and from the hotel in a timely and safe manner.  Assist guests in an efficient and courteous manner.

Professionally represent the hotel and property when interacting with guests from the community and industry organizations.

Proper uniform is required and maintaining a neat, clean and well-groomed appearance per policy

Channel guest comments, or unsatisfactory reports, to the Front Office Manager or Supervisor on duty.

Communicate shift/daily operations information, business needs, repair and equipment needs to Management Team.

Notify your manager, within 24 hours, in the event you may have been injured on the job. Fill out any injury forms as required.

JOB RESPONSIBILITIES:

Drive to destination and return to hotel promptly.

Check and maintain fluid levels of the van.

Wash and clean interior of van, as needed.

Communicate to supervisor any mechanical malfunctions of the van.

Assist at front and with general cleaning while waiting for scheduled van shuttles.

Welcome and escort guests upon arrival.

Facilitate prompt guest check-out procedures by assisting guests with luggage.

All other duties as assigned.

LICENSES OR CERTIFICATES;  State requirements  Must have clean driving record.

PHYSICAL REQUIREMENTS; 

Operate van safely and legally.

Sit and drive a van for long periods of time.

Requires walking back and forth while helping guests.

Ability to bend down and lift into the van.

Ability to lift up to 100 lbs. occasionally.