Benefits Coordinator- (Part-Time)

Reporting/Department Head: Human Resources Director

*FLSA Status – Non-Exempt

*EEO Category – Professional

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Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.

Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.

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MAJOR FUNCTION: 

The Benefits Coordinator supports the administration, communication, and compliance of employee benefit programs. This role ensures employees receive accurate information regarding health, wellness, retirement, and ancillary benefits while maintaining strong data integrity and regulatory compliance. The Benefits Coordinator works closely with HR, payroll, and external vendors to deliver a positive employee experience and support organizational goals.

ESSENTIAL RESPONSIBILITES: 

Benefit Administration

• Administer employee benefits programs including medical, dental, vision, life insurance, voluntary disability, FSA/HSA, wellness programs, and retirement plans.
• Process employee enrollments, changes, and terminations in HRIS/benefit systems with high accuracy.
• Serve as the primary point of contact for employee benefit questions, resolving issues with carriers and vendors when needed. (Broker will be the primary point of contact for claim questions).
• Coordinate annual open enrollment, including system setup, employee communication, and troubleshooting.
• Administer employee DayCare, Tuition, Before/After Care, CPR Reimbursement, etc. 

Compliance & Reporting

• Ensure compliance with federal and state regulations, including COBRA, and ACA.
• Prepare and distribute required notices (COBRA paperwork, 1095-C, etc.).
• Maintain confidential employee benefit files and records according to SHRM and organizational standards.
• Support audits of benefit plans. 

Vendor & HRIS Coordination

• Work with benefit carriers, brokers, TPAs, and HR partners to resolve complex benefit issues.
• Maintain benefit data integrity across HRIS, payroll systems, and carrier feeds (EDIs).
• Review and reconcile benefit invoices; identify discrepancies and ensure timely payment.

Employee Support & Communication

• Provide timely and accurate benefit guidance to employees and managers.
• Assist with new-hire onboarding, benefit orientations, and benefit education initiatives. 
• Develop communication materials to promote benefit understanding and utilization. Communication materials are sent via email or newsletter.

OTHER JOB DUTIES: 

• Scan employee’s paper files to become paperless
• Other Duties will be assigned by the Human Resources Director as needed

QUALIFICATIONS:

Education & Experience

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

1–3 years of experience in HR or benefits administration (SHRM-CP or SHRM-SCP preferred but not required).

Knowledge of employee benefits regulations and best practices.

Skills & Competencies

Strong understanding of SHRM HR knowledge domains related to total rewards.

Excellent communication, customer service, and problem-solving skills.

High attention to detail with strong organizational skills.

Proficiency with HRIS, benefits platforms, and Microsoft Office.

Ability to handle confidential information with professionalism and discretion.

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.

EOE

CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:

• Comprehensive medical, dental, and vision insurance
• Paid time off (vacation, sick leave, and holidays)
• 401(k) retirement plan with employer matching
• Incentive program
• Life and disability insurance
• Continuing education and professional development opportunities
• Flexible Spending Accounts (FSA)
• Tuition reimbursement
• Reimbursement for licensure and certifications
• Reimbursement for CPR
• Discounted services
• Employee recognition programs
• Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
• Pension plan
• Cancer insurance policies
• Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
• AAA membership (discounted rates)
• BJ’s Wholesale Club membership (discounted rates)
• Direct deposit
• Childcare reimbursement program
• Intersite travel reimbursement