Beverage Server

JOB SUMMARY
Prepares and serves nonalcoholic and alcoholic beverages to members and guests in member dining rooms and designated rooms throughout the Club.

1.  Member/Team Relations

· Put members first - go above and beyond their expectations to satisfy their needs and provide the 

highest quality service.

· Always convey a professional attitude and demeanor towards club and team members. 

· Always treat club and team members with the utmost respect and dignity.

· Be sincere and hospitable in all dealings with members.

· Take personal responsibility for all member requests.

· Always maintain a positive attitude and look for positive outcomes in all opportunities.

2.  Communication

· Maintain open channels of communication and be receptive to all departments and staff members.

· Write effectively and concisely.

· Convey oral messages clearly and concisely.

· Actively participate in all meetings.

· Ensure that the information needed to proficiently operate the club is disseminated and understood.

· Must maintain a positive attitude and be willing to support all programs and initiatives that have been communicated from the management team of the Club.

3.  Planning, Organization and Administration

· Exhibit sound time management and organizational skills.

· Ensure the supplies needed to operate are properly stocked.

· Maintain an organized and clean work station that is member ready.

4.  Employment Policies/Safe Work Environment

· Report all accidents to your supervisor immediately.

· Take pride in the club - report all damage or vandalism to club property.

· Report all safety hazards to your supervisor.

· Follow all Club policies and procedures as outlined in the handbook.

· Follow all departmental rules communicated by your supervisor.

5.  Essential Job Functions

- Knowledge of Club liquor policies and procedures.

· Inspects bar prior to opening to ensure that adequate supplies are available, then stocks accordingly 

· Follows set-up procedures

· Provide immediate attention to all members and guests upon arrival.

· Mixes, prepares, and serves drinks according to the recipes approved by Management

· Offer daily specials and takes orders.

· Recommend wine with evening meals when appropriate.

· Serves meals; place dishes by course in front of each person; serves from the left of each person.

· Observe diners to respond to any additional requests and to ensure member/guest satisfaction; replenish water, coffee, butter, etc. as necessary.

· Removes soiled dishes.

· Suggest and serves desserts, coffee and after dinner drinks.

· Present chits for signature.

· Keep tables, dining room and station clean.

· Assist in bussing and resetting of tables and rooms when necessary.

· Advise supervisor of any complaints as soon as they occur.

· Perform clean-up and closing duties as assigned by the Dining Room Manager.

· Attend pre-meal and event meetings.

· Prepare all chits correctly providing complete information and turns in signed chits at the end of each shift.

· Knowledge of Club liquor policies and procedures.

· Knowledge of Club menus in all dining outlets.

· Knowledge of Club liquor offerings.

· Has member/guest sign chits

· Reports complaints to a manager as soon as they occur

· Maintains and cleans equipment

· Cleans and locks everything according to prescribed procedures

· Delivers all beverages back to the appropriate place.

· Records beverages to reconciliation sheet after each event and gives to manager on duty.

· Ability to lift at least 25 lbs 

· Good knowledge of liquor and wine

· Good organizational skills

· Positive attitude and highly motivated

· High School diploma or equivalent

· Minimum of 2 years experience bartending 

· Extremely strong communication skills using spoken and written words.

· Ability to stand on feet for extended period of time.