Birth Tissue Coordinator

Description

This is a part-time position that will work Friday-Monday only. Hours are variable but the work day will typically begin around 6:30am and will go into the afternoon or upon completion of the donation process. 

The Birth Tissue Coordinator is responsible for screening and obtaining informed consent for birth tissue donation in accordance with established procedures. Major responsibilities include presenting birth tissue donation options to birth mothers, screening the donor against established criteria, obtaining informed consent, administering the donor risk assessment interview, and coordination with DLSH acquisition team and the birth center or hospital. Accurate, timely, and professional communication and customer service is paramount. The Birth Tissue Coordinator may be also responsible for the acquisition aspects of birth tissue donation to include ensuring tissue and blood is properly shipped, ensuring adequate medical records are obtained, and documentation is accurate and complete.  

Requirements

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

• Receives initial notifications of potential birth tissue donors from various referral sources
• Presents donation options to birth mothers in a sensitive and supportive manner and obtains information on donor demographic and medical information to include informed consent, donor risk assessment and other required screening questions
• Coordinates acquisition process with birth center or hospital
• Completes all required documentation in an accurate and timely manner
• Adheres to DLSH established procedures as well as FDA regulations and AATB standards
• Travel to birth center or hospitals when appropriate
• Work with the Birth Tissue Manager to develop and maintain a daily acquisition schedule to ensure proper coverage
• Works with Birth Tissue staff to ensure sufficient acquisition of supplies (acquisition instruments, packs, equipment, shipping materials, etc.) are present in all DLSH offices and on-site birth center hospitals
• Adheres to HIPPA standards and confidentiality policies regarding all information
• Champion birth tissue donation within DLSH and the community as necessary
• Other duties as assigned

EDUCATION AND TRAINING REQUIREMENTS

• High School Diploma is required, Associates Degree in a healthcare field is preferred
• Excellent written and oral communication is necessary
• Excellent attention to detail is necessary
• Knowledge of medical terminology and good documentation practices
• Excellent interpersonal communication skills, including negotiation skills, are required
• Proficiency in common business technologies such as Microsoft Office, Email, and the ability to quickly learn and become proficient in other information systems (DonorTrac Plus, hospital database systems, etc.)
• Must have a valid driver license and be insurance on company auto insurance, with the ability to travel to other locations as needed

WORK EXPERIENCE REQUIREMENTS

• Experience in a healthcare environment, medical records, surgery, or other similar background is preferred
• Experience in providing excellent customer service
• Experience in eye and tissue banking is preferred
• Must be able to work independently with minimal supervision
• Must be able to motivate and lead staff when performing birth tissue acquisition training

ESSENTIAL FUNCTIONS – PHYSICAL & MENTAL REQUIREMENTS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

• Frequently required to sit; occasionally required to stand and walk. 
• Occasionally required to reach with hands and arms. 
• Frequently required to talk or hear.
• Occasionally required to lift and/or move up to 40 pounds.
• Occasionally required to bend, twist or climb. 
• Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. 
• Normal memory, taking into consideration the amount and type of information. 
• Moderate level of complexity for decision making. 
• Normal time pressure of decision making
• Frequent travel to other DLSH facilities and/or birth centers and/or hospitals is required

COMPETENCIES

To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position.

• Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions. 
• Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information. 
• Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed
• Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
• Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information.
• Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans.
• Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; and makes timely decisions. 
• Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with occasional change, delays, or unexpected events. 
• Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate. 
• Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate.
• Must be able to read large amounts of information
• Must be able to work independently with minimal supervision and possess the ability to work under a variety of changing conditions and occasional urgent needs

Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.