Blast Off Bay Guest Services Coordinator

Company : Genesis Health Clubs

Job Type : Part-Time

Goddard, Ks 67052

Number of Applicants

000+

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Job Description - Blast Off Bay Guest Services Coordinator

Position: Guest Services Coordinator

Reports To: Waterpark Manager

Employee Type: Full Time

Job Summary:

This position will be responsible for the day-to-day operation of all ticketing and admissions functions including ecommerce tickets, on-site ticket operations, special event ticketing, RFID technology, electronic admissions menu boards and access control.

These duties will include training, scheduling, and auditing of staff.

Duties and Responsibilities:

-Operate within the budget and identify new ways to improve the development of the business

-Creatively generate revenue and control costs

-Train and schedule all staff to enable them to carry out their own duties and responsibilities

-Execute special events/promotions in the waterpark

-Monitor staff

-Answers phones

-Interacts with guests in a positive, enthusiastic manner

-Greets every guest

-Responsible for daily cash handling, security, and deposits

-Participate in employee meetings, review, and development

-Establish and maintain professional relationships with members/guest, suppliers, and staff

-Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner

-Ensures all admissions outlets are clean, maintained and always organized

-Ensures admissions outlet is stocked with all necessary supplies

-Recommends pricing strategies

-Programs POS system

-Ensure compliance with all national, state, and local laws

-Other duties and projects as assigned

Expectations:

Present a professional demeanor at all times when representing all business entities of the Genesis Sports Complex

Provide input in developing strategies to support waterpark and goals and objectives

Develop and build a team atmosphere among staff and department

Ability to respond to common inquiries or complaints

Job Requirements:

Available to work weekends, evenings, and holidays

Ability to work well with others

Experience in cash handling and credit card processing

Customer service abilities

Experience managing in the food/beverage/retail industry

Physical Requirements:

Ability to stand for long periods of time

Ability to lift up to 35 pounds

Ability to communicate with guests and other associates, including reading, writing, and speaking

Original job Blast Off Bay Guest Services Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Blast Off Bay Guest Services Coordinator

Job Description - Blast Off Bay Guest Services Coordinator

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