Box Office Ticket Seller

At DPAC, you’ll find a fun and fast -paced work environment where your contributions are key to ensuring a positive customer experience.

If you’re ready to be part of one of America’s premier live entertainment venues, we invite you to apply and join us in celebrating the arts!

• Customer Service: We are here to help.  With a positive attitude, you will answer customer questions and assist with ticket sales.
  
• Eye for Detail: You will manage all transactions with the upmost accuracy.  You will verify that the events you are selling and exchanging are in line with the customer’s request.
  
• Guidance: You will lead customers through using the DPAC App, downloading tickets to their digital wallets, and using their phone as their ticket.
  
• Season Tickets: Assist season ticket holders with exchanges, purchases, and ticket delivery.
  
• Sales Management: Process incoming ticket sales via phone and in person.
  
• Cash Handling: Manage cash and credit card transactions responsibly and accurately. 
  

• Computer Skills: While not mandatory, familiarity with ticketing systems and mobile phones is a plus.
  
• Communication: Willingness to listen and speak positively to coworkers and customers.  Must be able to share information with customers to ensure a smooth transaction and that all questions are answered.
  
• Award Winning Attitude: You will bring a positive outlook and understanding to assisting customers and making sure their experience is spectacular.
  

Requirements

• Ability to look at a computer screen for extended periods of time.
  
• Comfort with frequent standing or prolonged sitting.
  
• Must be able to clearly communicate with customers.
  

Additional Requirements:

• High School Diploma or GED.
  
• Reliable transportation to Durham, NC.
  
• Must be at least 18 years old.
  
• Legally able to work in the United States.