Brand Ambassador - Shadyside

Steel City tells stories. We are looking for someone to help tell the story of our Shadyside location.

As a Brand Ambassador, you’re the face of Steel City. You bring the energy, the story, and the local pride to life with every customer interaction. You’ll help guests find pieces they love, sharing the meaning behind the brand, and make every visit feel personal.

Who you are:

• You deliver outstanding customer service and embody the Steel City brand
• Assist guests in styling, product selection and fit guidance
• Maintain visual standards and restock product daily
• Engage with the local community and share brand knowledge confidently
• Support store events, promotions and social media initiatives

• You're friendly, outgoing and demonstrate authentic communication
• You have a passion for Pittsburgh culture and the Steel City brand
• You have prior retail or customer service experience (preferred, not required)
• You have flexible availability 5-15 hours per week, including weekends (and holidays)