Buffet Runner

Job Summary: Provides exceptional food service in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis. Meets all property and industry related health and safety guidelines to support the well-being of guests, team members, and the local community. 

Job Duties:

• Welcomes and greets guests with a warm friendly smile. 
• Processes guests’ orders and ensures all items are prepared properly and in a timely manner.
• Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
• Observes diners to ensure guests are satisfied with the food and service and respond to any additional requests.
• Clears and resets buffet at the end of each course or upon completion of the meal.
• Prepares guest checks that itemize and total meal costs and sales tax.
• Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
• Demonstrates a commitment to provide the best possible experience for guests, ensuring personalized service.
• Follows established guidelines and training manuals.
• Performs other duties as assigned. 

Qualifications:

• Basic knowledge of digital applications. 
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. 
• Ability to push and/or pull equipment weighting up to 100 lbs., ability to lift a maximum of 50 lbs.
• Ability to communicate respectfully, and effectively with guests and team members.
• Ability to work a flexible schedule, including weekends and holidays.