Call Center Representative/Canvasser

Company : Bitner Brothers Construction

Job Type : Part-Time

352 Market St, Pa 17025

Job Description - Call Center Representative/Canvasser

Benefits:

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Benefits/Perks

Competitive Compensation

Commission

Career Growth Opportunities

Job Summary

We are seeking a friendly and professional Call Center Representative/ Canvasser to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to go door to door. As a Canvasser, you will be given routes to canvas. We are looking to build a Canvassing team that is willing to put in the time to go door to door and speak with home owners. NO SOLICITING! NO COLD CALLING!

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Upsell products and services when appropriate

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

Previous experience as a Call Center Representative or in a similar role

Excellent phone and verbal communication skills

Understanding of active listening techniques

Highly organized with the ability to manage time effectively

Able bodied to canvas surrounding areas

Personable and compassionate

Compensation: $15.00 per hour

Bitner Brothers is a Family-owned residential remodeling company. Charles Bitner started the business in 2005 in a warehouse in Carlisle with his brother Chris. Now with locations in Carlisle, Lemoyne and Allentown, Bitner Brothers Construction is commited to providing you exceptional customer service and high quality work. Bitner Brothers Construction specializes in Kitchen Remodeling, Bathroom Remodeling, Basement Remodeling, Additions and much more.

Original job Call Center Representative/Canvasser posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Call Center Representative/Canvasser

Job Description - Call Center Representative/Canvasser

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