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Campus Associate at South Shore Conservatory

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Job Description - Campus Associate at South Shore Conservatory


About Us: 
South Shore Conservatory (SSC) is a community school for the arts on Boston's South Shore, welcoming individuals of all ages and abilities. With campuses in Hingham and Duxbury, SSC’s arts-based educational programs provide a creative path for a lifetime of learning, from childhood through adulthood, through outstanding faculty and nationally-celebrated programming in music instruction, ensembles, dance, early childhood education, creative arts therapy, performance, and community and school partnerships.

About the Opportunity:
This role provides administrative support and exceptional customer service, helping to foster a welcoming environment for families, faculty, staff, partners, and visitors, and working with faculty and staff across the organization. 

This position is 100% in-person and located at South Shore Conservatory’s Hingham campus, with additional travel to each campus as needed and occasional off-site travel for concerts, meetings, and events.

This position is scheduled for a maximum of 24 hours per week with a set schedule of: 
  • Tuesday 8:30am–4:30pm 
  • Wednesday 8:30am–4:30pm 
  • Thursday 12:30pm–8:30pm (or after the last student leaves) 
All hours will be worked at the Hingham campus.

Responsibilities - Essential Functions and Skills:
  • Act as an initial point of contact for general customer inquiries, providing a helpful, supportive experience.
  • Greet families, students, faculty and other visitors, providing a high standard of customer service and conducting business in a respectful, professional manner
  • Respond to email messages, answer phone calls, take messages and follow up in a timely manner.
  • Provide day-to-day front desk coverage, adhering to all essential policies and procedures, including safety and security. 
  • Ensure visitor logs and check in/out sheets are current and set out daily.
  • Provide office management support and perform clerical duties including, but not limited to printing, copying, shredding, and posting materials.
  • Receive deliveries and sort/distribute mail.
  • Maintain current understanding of programs and partnerships, personnel, policies and procedures.
  • Have an understanding of the SSC calendar, including regularly scheduled activities, meetings, events and closures.
  • Complete projects and tasks for enrollment team as assigned by Assistant Director of Enrollment


 
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