Cashier/Customer Care Representative Part Time Clerk Cashier

Job Posting End Date:

October 27, 2026

Department:

PARKS AND RECREATION

Compensation Grade:

G15

Compensation Range & Starting Salary:

Salary Range Full Time : $33,529.60 – $52.208.00
Starting salary – Minimum of the Pay Range Hourly rate $16.92

We are hiring for multiple part time schedule formats.
Some averaging under 27 hours per week
Some averaging over 32 hours per week (potential Benefits Eligible)

Job Exempt (If No, Position is eligible for overtime):

No

About Us:

At Virginia Beach Parks & Recreation, our success is because of our dedicated employees.  We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship.  These guiding principles of behavior cultivate a positive and high performing work environment.  Success is recognized and celebrated, and legendary experiences are the core of who we are.

Job Duties and Preferred Qualifications:

Our Commitment

Work with the best – work for Virginia Beach Parks and Recreation! Join our team and contribute to our 60+ year track record of providing legendary experiences! We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents – regardless of their physical, social, and economic circumstances – can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

 

Day to Day Job Duties

Train, mentor, coach and provide guidance and leadership

Serve as a shift supervisor which includes supervision and unit accountability

Must be able to multi-task in a faced paced environment.

Customer Service Front Desk- Provide legendary customer service and assistance for the recreation center front desk via telephone, email and walk-ins

Provide facility tours, up-sell and cross sell our programs and services

Cashier/fee collection- utilize computerized Point of Sale cash register, prepare and process varied monetary transactions such as collecting revenue, processing payments and receipts, refunds, transfers, balance out cash drawer and complete the daily/nightly deposit, bank runs, reconcile and complete daily revenue report forms and center records.

Center Entry – Manage Center entry by validating memberships or day passes and processing visitors

Data entry- Keyboarding, set up customer accounts, enter class registrations, facility cards, room rentals, basic bookkeeping and accounting

Clerical- file alphabetically and chronologically, research information, answer multi-line phone, prepare items for mailing, computer work such as type letters and forms.

Facility monitor- monitor lobby and common areas to ensure the safety and welfare of guests, assist supervisory staff in accordance with center policies and procedures for basic operation needs and emergencies.

Open or close member services and serve as a shift supervisor

Operate office equipment such as facility card equipment, multi-function copy machines, computer and keyboard, printer and calculator.

Facilitate Bank Runs

 

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.

 

Requires a current and valid Driver’s license

 

Ideal Candidate  

In addition to the minimum requirements, the ideal candidate for this position will also have the experience listed below. Candidates should ensure the information is provided in the application.

 

Customer Service/Front Desk Experience

Cashier Experience

Clerical and Data Entry

 

Schedule

Evening and Weekend shifts are required for all Center positions. Hours vary and shifts could include: Weekdays 4:45 a.m. to 1:15 p.m., 8:30 a.m. to 5:00 p.m., mid-shift of 10:00 a.m. to 6:30 p.m., closing shift of 1:00 p.m. to 9:30 p.m., and weekend shifts on Saturday 7:30 a.m. to 5:00 p.m. and Sunday 8:30 a.m. to 5:00 p.m.

  

The individual selected for this position will be housed at a primary site but may be scheduled between other park sites/facilities. Schedules will be adjusted seasonally and will vary weekly based on events, facility coverage, and weather.  All employees may be expected to work hours in excess of their normally scheduled hours, overtime, split shifts or maybe be relocated to another location or job assignment in response to short-term department needs and/or City-wide emergencies including weekends, evenings and holidays.

 

We are hiring for multiple part time schedule formats.

Some positions will work varied hours per week but will not exceed an average of 27 hours per week. Other positions will work an average of 32-37 hours per week, making the selected candidate potentially eligible for some additional City benefits program.

 

Training Starters

As a condition of employment, all employees must attend P&R Connection (Department Orientation). If selected for the position, you will be provided an approximate training date at the time of hire. Training is held from 8:30am-5:00pm, every other Friday, at the Parks & Recreation Administration Building. When an exemption is permittable, a hybrid version of the training is available, but will require training attendance on a weekend.

 

Alpha I (Full Time only)

The position you are applying for is designated as Alpha I, requiring the selected candidate to work, regardless of the City’s operational status. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

 

The Perks

Competitive wages

Training/Mentoring for career advancement

Varied Paid Holidays

Personnel Leave

Beach Municipal Federal Credit Union

Deferred Compensation Plans

Employee Assistance Program

Maternity/Paternity/Parental Care Leave

 

Additional requirements
• DMV Transcript: Yes
• CDL: No
• Drug & Alcohol Clearinghouse: No
• CPS Check: No
• Physical: No
• Respirator: No
• Psychological Screening: No
• Polygraph: No

• At Will: No

 

This position is being advertised as a pool, and applications could be used to fill current vacancies and any other similar Clerk Cashier positions that become available within six months from the closing date of this posting.

 

 

Minimum Requirements:

Minimum Qualifications: High School or GED plus one (1) year of experience in the fields providing the required knowledge, skills and abilities; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Special Requirements: Must be able to work rotating shifts (days/evenings) including weekends and holidays and be available to work overtime when required to meet operational needs. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills:

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business. 

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile.  Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

https://workingcondition-summary-prod.s3.amazonaws.com/P7270.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.