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CC Member Relationship Specialist 1 (Part Time 30)

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Job Description - CC Member Relationship Specialist 1 (Part Time 30)

Join Summit Credit Union as a Contact Center Member Relationship Specialist! 


Do you love helping people? Are you energized by a fast-paced environment where every day brings new opportunities to make a difference? If so, Summit Credit Union wants you on our team!


What You’ll Do:



  • Serve members with excellence via phone and video—voice calls and video are your top priority!

  • Build trust and rapport by understanding members’ needs and recommending products and solutions that strengthen their financial well-being.

  • Solve problems creatively and go above and beyond to exceed expectations.

  • Take ownership of member situations, follow up as promised, and help us continually improve our service.

  • Work collaboratively as part of a dynamic Contact Center team.

  • Adapt and respond to changing situations and multiple priorities in a fast-paced work environment.


What You Bring:



  • A passion for service and a knack for building relationships.

  • Experience in customer service, call centers, or financial environments (minimum two years preferred).

  • Strong communication skills—both written and verbal.

  • Ability to multitask and stay organized in a busy setting.

  • Basic/intermediate Microsoft Office skills and comfort with digital tools.

  • High school diploma or equivalent required.


Why Summit?



  • Supportive, inclusive culture—we’re people helping people!

  • Opportunities for growth, training, and development

  • Saturday hours required on a rotational basis

  • Comprehensive benefits package, including:

    • Health, dental, and vision insurance

    • Retirement savings plan with employer match

    • Paid time off and holidays

    • Employee wellness programs

    • Tuition reimbursement

    • Career advancement opportunities




Ready to inspire, connect, and act? Apply today and help us make Summit Credit Union the best place for our members—and for you!

Original job CC Member Relationship Specialist 1 (Part Time 30) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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