Certificate & Outreach Coordinator (Part Time)

Job Description

The Department of Speech & Hearing Sciences has an outstanding opportunity for a Certificate & Outreach Coordinator to join their team.

About this Opportunity

Reporting to the Director of Student Services, the Certificate and Outreach Coordinator is responsible for the success and engagement of certificate students by serving as a primary resource for basic advising, academic support, and student communications. The position also manages program coordination including key administrative processes, maintains compliance and student records, and collaborates across the team to ensure a seamless student experience from onboarding through program completion. In addition, the role advances program and department growth and visibility through outreach, recruitment, and prospective student engagement.

The salary information provided below is for a full-time position and will be prorated for this part-time, 50% FTE opportunity.

Key Responsibilities

Certificate Support & Coordination (50%)

• Maintain all certificate student-related information and records in accordance with FERPA, University, and American Speech-Language-Hearing Association (ASHA) standards and requirements. This includes but is not limited to registration tracking, grade audits, and statistical reporting.
• Communicate proactively with the Program Director in the event of deviations from expectations.
• Support enrollment coaches and student support specialists at UW Continuum College (UWCC) with questions, student onboarding, etc.
• Assist students who require external documentation for funding, scholarships, employment, etc. 
• Support regular information sessions on topics that will help support the success of students.
• Create quarterly Time Schedule Construction grid and coordinate with counterparts in UWCC for processing.
• Administer and analyze a variety of student surveys, sharing results with department leadership.  
• Maintain Certificate Program central information resources (HUB) in Canvas. Collaborate closely with faculty and student services director about site changes and student messaging.
• Manage access for currently enrolled certificate students. Maintain up-to-date resources to support current certificate students with successful completion of the program.
• Advise and serve as the primary liaison to current certificate students with questions and issues related to policies, requirements, and graduate school preparation.
• Monitor, triage and respond to inquiries via email, Canvas, EdDiscussion, and Zoom.
• Counsel certificate students experiencing academic difficulties regarding options and resources.

Student Outreach Coordination (40%)

• Support a regular schedule of information sessions for the certificate and other programs.
• Serve as the primary contact between the department and campus recruitment efforts.
• Develop a target list of and participate in external student recruitment events as department representative.
• Develop & maintain informational materials for all programs (in coordination with UWCC for fee-based offerings).
• Triage inquiries from prospective students & respond when appropriate.

Miscellaneous (10%)

• Serve as a support for web or social media endeavors and updates.
• Serve as back-up to other advising team members and oversee work-study students as needed. 
• Other duties as assigned.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor’s Degree
• 2 years experience supporting academic programs in higher education.
• Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications

• Background in health sciences, clinical programs, and/or a strong interest in working with students pursuing clinically-oriented careers.
• Familiarity with fee-based programs and students, including interfacing with UWCC.

Working Conditions

• This position is guided by externally imposed deadlines from the University, ASHA, PCE/UWC2, and external outreach opportunities.  Must be flexible and available to work some evenings and weekends as needed, particularly during admissions, orientation and graduation cycles.
• Position is anticipated to be a hybrid work environment with 60%+ spent in-person at UW Seattle Office location.

Pay Rate Information

The salary information provided below is for a full-time position and will be prorated for part-time.

About the Team

The Department of Speech & Hearing Sciences (SPHSC), within the University of Washington’s College of Arts and Sciences, studies all aspects of human communication. We are committed to advancing the scientific understanding of speech, language, and hearing and its associated disorders, and to improving the lives of people with communication challenges across the life span.  The department’s faculty are nationally and internationally recognized as leaders in their fields, and many engage in interdisciplinary investigations with other UW schools, colleges, centers, and institutes. We are dedicated to promoting inclusivity in the field through training clinicians and researchers that bring diverse perspectives and serving historically marginalized and underserved communities. Our doctoral program is one of the largest in the nation and our clinical master’s program is consistently ranked among the top 10 nationally by U.S. News & World Report. Graduate clinicians receive hands-on clinical training in community-based schools and health care facilities, as well as in our non-profit UW Speech and Hearing Clinic, where students provide free diagnostic and treatment services to thousands of area residents.

Compensation, Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Shift:

Temporary or Regular?

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About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.