Charlotte Taproom Bartender

Burial Beer Co is looking for a service oriented team player to join our Front of House team at the Charlotte Taproom. The House of Relics is the center of the Burial experience in Charlotte showcasing a space that pays homage to the history of the property and its location in the historic Plaza Midwood neighborhood. 

To succeed in this role, you are professional, friendly, and are willing to meet the highest standards of quality customer service. You thrive in a high volume service environment, and ensure that our guests receive great customer service and a memorable experience. 

About Us

Burial Beer Co. was founded in 2013 by Doug Reiser, Jess Reiser and Tim Gormley and driven by a passion for craft, community and the creative. Burial invests in consistency and integrity of the product we make, the cultural values we embody and the community we live in. Connection runs deep with intention to source ingredients with story and humanity, within the commitment to building relationships in our industry and community and in our support of one another. 

Values We Practice

• CONNECTIVITY - Celebrating the human experience through storytelling, personal relationships, and meaningful collaborations.
• COURAGE - Empowering yourself and those around you to go beyond what you know and boldly innovate with the understanding that failure and discomfort are essential to continued growth
• INCLUSIVITY - Cultivating a safe, supportive and accessible environment of opportunities that honor, respect and uplift individual identities and experiences.
• INTEGRITY - Setting and upholding a standard of quality for the processes we implement, the products we craft, the experiences we create and the values we embody

What You’ll Do

• Perform all opening, closing, and side-work duties as established by Taproom Manager
• Welcome and connect with customers, determine beverage preferences, make thoughtful recommendations, take food and drink orders while providing an outstanding experience with each transaction 
• Be willing and able to perform multiple roles including bartending, to-go/merch room, and barbacking.
• Collect, wash, and stock glassware as well as clean tables when vacated.  
• Stock all supplies as needed to ensure team preparedness and success. 
• Ensure cleanliness of the entire property by collecting trash and debris around the property, etc. 
• Process credit card transactions, ensuring all items are rang in correctly and charges are accurate. 
• Notify management of maintenance needs as soon as they arise & maintain monthly deep clean of equipment. 
• Provide event support. 
• Maintain working knowledge of craft beer and Burial Beer Co. beers and brand. 
• Perform miscellaneous tasks as directed by Taproom Managers while maintaining a positive attitude

What Success Looks Like

• Creates a welcoming, engaging, and efficient guest experience by consistently upholding taproom service standards while maintaining cleanliness, organization, and readiness of all guest-facing and work areas.
• Demonstrates strong knowledge of products, programming, and brand standards. Accurately pours draft beer according to internal guidelines and confidently assists guests with recommendations and product selections.
• Reliably completes opening, closing, and side work duties; accurately processes POS transactions; and ensures all charges, inventory handling, and transaction procedures are completed correctly and responsibly.
• Adheres to all alcohol service laws and company policies while maintaining responsible service practices.
• Demonstrates flexibility by supporting multiple roles across the taproom, assisting with events as needed, navigating high-volume service with professionalism, and completing additional tasks as directed by Taproom Manager.
• Proactively reports inventory and maintenance needs to support efficient service and operations.
• Engages actively in team communication platforms, builds positive cross-departmental relationships, and communicates clearly and respectfully to support a collaborative, cohesive team culture across the venue and company.
• Upholds Burial’s standards with honesty, accountability, and consistency. 
• Models professionalism in both work output and interpersonal interactions, reflecting the company’s core values daily.

Who We’re Looking For

•  3+ years experience bartending in the craft beverage industry
•  21 years of age or older
•  Availability to work nights, weekends, and holidays
•  Positive, engaging personality and professional work ethic
•  Exceptional interpersonal and communication skills
•  Strong task and time management abilities
•  Eye for detail and thorough understanding of craft beer
•  Ability to stand, walk, bend, etc for extended period, and lift up to 50 lbs
•  Basic math and computer skills
•  Additional education, training, certificates, or experience may be required

Physical Requirements

• Ability to stand and walk for extended periods of time
• Ability to lift, carry, push, and pull items weighing up to 50 pounds regularly
• Frequent bending, stooping, reaching, and kneeling throughout the shift.
• Ability to navigate quickly and safely in crowded or confined spaces.
• Comfortable working in varying environments, including warm or cold conditions
• Ability to perform repetitive motions

The Details

• Reports To: Taproom General Manager
• Compensation: Hourly + tips
• Employment Type: Part-Time
• Job Schedule: work schedule varies

What We Offer

Dental + Vision Insurance

Accidental Injury Insurance

Life Insurance

YMCA Membership (company subsidized)

Employee Discount Perks

Employment Inclusion Policy

Burial is an equal opportunity employer and makes employment decisions on the basis of merit. Burial celebrates people from all walks of life and prohibits the unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business need. We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.