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Client Care Coordinator

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Job Description - Client Care Coordinator

Client Care Coordinator (Part-Time, Hybrid)


This role is frequently filled by psychology graduates seeking clinical exposure before graduate school.



Utah Center for Evidence-Based Treatment (UCEBT)
Salt Lake City, Utah


Job Type: Part-Time | Hybrid
Hours: 10–25 hours per week


Compensation:
• $19.00/hour during the training period
• $20.00/hour after successful completion of training


Education: Bachelor’s degree in Psychology or a related field preferred
Work Authorization: Must be authorized to work in the United States



Join Our Team


The Utah Center for Evidence-Based Treatment (UCEBT) is seeking a compassionate, organized, and detail-oriented Client Care Coordinator to support both our clinical team and the clients we serve.


Client Care Coordinators play an important role in ensuring that clients receive a supportive, organized, and professional experience while helping clinicians coordinate care effectively.


This position is ideal for individuals interested in mental health, psychology, healthcare administration, or clinical program coordination, particularly those planning to pursue graduate training in psychology, counseling, social work, or related mental health fields.


Many of our past coordinators have gone on to pursue graduate programs in psychology and other healthcare professions.



About UCEBT


The mission of the Utah Center for Evidence-Based Treatment is to improve the quality of mental health care in Utah and beyond by expanding access to evidence-based treatments, psychological evaluations, and testing services.


We accomplish this by providing exceptional clinical care while advancing quality standards through training, research, and professional consultation.


UCEBT is committed to maintaining a collaborative and supportive work environment where staff members can grow professionally while maintaining a healthy work-life balance.



What You Will Do



  • Create a welcoming and supportive environment for clients

  • Coordinate client scheduling and communication

  • Serve as a liaison between clients, clinicians, and program directors

  • Assist clinicians with client tracking, documentation coordination, and administrative support

  • Maintain accurate client records and data integrity

  • Ensure strict compliance with HIPAA confidentiality guidelines

  • Confirm authorization for release of information before communication with external providers or family members



Benefits


Flexible schedule



Qualifications




  • Minimum 2 years of administrative experience

  • Strong organizational and time-management skills

  • Excellent communication and interpersonal skills

  • Strong attention to detail and accuracy

  • Intermediate proficiency with Microsoft Office


Preferred



  • Bachelor’s degree in Psychology or a related field

  • Interest in mental health services or healthcare administration



Hybrid Work Requirements


This role includes both in-office and remote work.


Candidates must have:



  • Ability to work from home when scheduled remotely

  • A secure, private, distraction-free workspace

  • Reliable high-speed internet

  • Encrypted wireless router (WPA2-AES or equivalent)

  • Access to a smartphone for work-related communication

  • Ability to maintain a HIPAA-compliant remote workspace



Physical & Workplace Requirements



  • Walking throughout the office, including stairs

  • Occasional lifting of boxes or files

  • Computer work and typing

  • Sitting approximately 70–75% of the time and standing 25–30%

  • Communicating with clients in person and by phone

  • Access to a telehealth-compliant workspace and laptop



Professional Knowledge Expectations


Employees will be expected to follow applicable laws, regulations, and ethical standards related to mental health services, including:



  • HIPAA (Health Insurance Portability and Accountability Act)

  • Utah Human Services Code Title 62A, Chapter 15 — Substance Abuse and Mental Health Act

  • APA Ethical Principles of Psychologists and Code of Conduct

  • UCEBT Operations Manual and confidentiality policies

  • Training and support will be provided.



How to Apply


Interested applicants should submit:



  • Cover letter

  • Resume

  • Contact information for 2–3 professional references


Applications will be reviewed on a rolling basis until the position is filled.



Equal Opportunity Employer


The Utah Center for Evidence-Based Treatment is an equal opportunity employer committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law.


All hiring decisions are based on qualifications, merit, and business needs.

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