Client Satisfaction Specialist – Join the Hudspeth Animal Hospital Family! 🐾
Location: Macon, Georgia
Job Type: Part-Time
Are you passionate about pets and people? Do you have a heart for service and a smile that can be heard over the phone?
Hudspeth Animal Hospital in Macon, GA is seeking a warm, organized, and customer-focused Client Satisfaction Specialist to be the friendly face (and voice) of our practice. If you thrive in a fast-paced environment where compassion and connection matter just as much as competence, we want to meet you!
About Us:
At Hudspeth Animal Hospital, we’re more than just a veterinary Hospital ~ we’re a trusted partner in every pet’s health journey. Our team takes pride in delivering exceptional medical care and heartfelt service to pets and their families throughout Middle Georgia. With decades of community trust behind us, we’re growing—and we need someone like you to help carry our mission forward.
What You’ll Do:
- Welcome clients with warmth, professionalism, and empathy
- Answer phone calls, schedule appointments, and respond to inquiries with clarity and kindness
- Act as a liaison between clients and our veterinary team to ensure smooth communication
- Handle check-ins, check-outs, and billing with accuracy and care
- Gather feedback and work proactively to ensure every client feels heard, helped, and appreciated
- Keep our front desk organized, efficient, and running like a well-trained retriever
What You Bring:
- A genuine love for animals and a deep respect for the people who care for them
- Excellent verbal and written communication skills
- A calm, courteous demeanor—even under pressure in a fast paced environment
- Strong organizational and multitasking abilities
- Previous experience in customer service, hospitality, or veterinary reception (preferred but not required)
- Familiarity with veterinary software is a plus
What We Offer:
- Competitive pay based on experience
- Health benefits and paid time off for Full-time positions
- Discounted veterinary services for your furry family members
- A supportive, upbeat team that treats each other like family
- Opportunities to grow your career in the veterinary field
Ready to make tails wag and clients smile?
Apply today to become a Client Satisfaction Specialist at Hudspeth Animal Hospital and help us deliver compassionate care—with a personal touch.
Our Hospital
Founder
Hudspeth Animal Hospital proudly carries on the legacy of our founder, Dr. Eddie B. Hudspeth, who established this practice in 1968. A skilled small animal practitioner and graduate of the University of Georgia’s School of Veterinary Medicine in 1966, Dr. Hudspeth’s dedication to exceptional animal care and compassionate spirit continue to inspire us daily. As we continue to provide top-quality veterinary care to the pets of Macon and the surrounding areas, we honor Dr. Hudspeth’s memory by upholding the values he instilled in our practice: compassion, dedication, and a deep love for animals. Dr. Hudspeth’s spirit lives on through our work at Hudspeth Animal Hospital, and we are forever grateful for the foundation he built.
Hospital Director
Dr. Glyne K. Greenidge a Veterinarian and Clinical scientists now leads the hospital.
He grew up caring for a variety of species of animals; in fact, some of his first memories as a child involved caring for animals. His passion for animals and interest in veterinary medicine existed from a tender age. He focused on the sciences and worked hard to achieve his goal of becoming a veterinarian. He earned his doctorate in Veterinary medicine from St. George’s university in 2012 after completing a clinical year at the University of Georgia. He is a member of the only honor society of veterinary medicine in the United States, Phi Zeta. He is dedicated to ensuring Hudspeth Animal Hospital will provide the best quality pet care to every pet that comes through our doors.
Salary :
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