A

Client Support Representative - Part Time

salary Salary :

$15 monthly

icon building Company : Awardco
icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

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Job Description - Client Support Representative - Part Time

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.


Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We have the following shifts available:


Saturday-Sunday from Midnight-Noon


Monday-Friday from 5:00pm-10:00pm


Monday-Friday from 11:00am-4:00pm


The hourly rate for this role is $15/hour. 


What you will do:



  • Fulfill client orders and aid in support tickets

  • Work directly with platform users in answering their questions and helping to resolve any issues

  • Communicate with clients via email, chat, and phone

  • Ensure client satisfaction in every interaction


What you will bring:



  • Positive attitude and work ethic 

  • Friendly and personable disposition

  • Tech-savvy and quick learner 

  • Problem-solving skills 

  • Excellent communication skills - written and verbal 

  • Familiarity with the following platforms is a plus:


    • Salesforce

    • Microsoft Excel

    • Google Suite

    • Zendesk



Why join Awardco?


Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.

Original job Client Support Representative - Part Time posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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