Clinic Assistant Manager

Description

The Clinic Assistant Manager supports the daily administrative and operation of the St. Thomas Aquinas Medical Clinic as directed by the Clinic Manager. Support requested by the Clinic Manager may include assistance in recruiting and retaining volunteers; maintaining patient files; scheduling appointments; coordinating DOH 110 volunteer certification; preparing for and being present for audits such as DOH; participating in community and partner meetings; giving presentations; supervising staff and volunteers when the Clinic Manager is not on-site; working with vendors and repairmen; ordering supplies; making referrals, and interacting with parish staff and leaders. The Assistant serves as a backup to operate the clinic in the event the Clinic Manager is unable to.  

General Functions & Responsibilities:

• Assist Clinic Manager with the recruitment and retention of medical, dental, and non-healthcare volunteers. Be knowledgeable of sovereign immunity statutes and regulations. Comply with all DOH Volunteer Healthcare Professional Program (VHCPP) requirements including completion of essential forms and contracts for volunteers.
• Have a working knowledge of federal, state, county, and/or local government requirements pertaining to the operation of a medical/dental clinic. Adhere to all HIPAA guidelines.
• Respond to needs of volunteers and staff to ensure clinic operations are conducted with maximum efficiency. Supervise volunteers, interns and projects when the Clinic Manager is not on site.  
• File documents and ensure that they are current and professionally managed. 
• Answer and place telephone calls with a hospitable demeanor, greet the public professionally, screen calls, and schedule appointments using an electronic medical record system.
• Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.
• Perform other duties as assigned to meet agency needs. 

Requirements

• Have a High school diploma or an Associate degree or equivalent combination of education and relevant experience. Must have at least 2 years of experience in a similar role or position.  
•  Must be a fluent bilingual in Spanish and English with excellent written and verbal communication skills.
•  Must be flexible regarding working hours as some evenings are required. 
•  Proficient in Microsoft Office suite and electronic medical record systems, as well as, operating regular office equipment.