Clinical Nurse Supervisor (NOC) - Ohana Higher Level of Care

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Job Description:

Position Summary

Under the leadership of the Administrative Director, Director of Child and Adolescent Services and Assistant Director, the Clinical Nurse Supervisor assists with planning, supervising, assessing, and providing nursing care in accordance with the hospital and department policies and procedures. This role includes staying informed and actively participating in productivity, quality outcome measures, patient experience, and employee performance. The Clinical Nurse Supervisor ensures that department staff work within the scope of practice as defined by the other applicable licensing bodies.

The Clinical Nurse Supervisor under the leadership of the Assistant Director is responsible and accountable for supervising the daily operations related to Ohana Higher Level of Care which includes supporting the care of psychiatric patients including children and adolescents through the Ohana Higher Level of Care continuum including Residential, Partial Hospitalization Program (PHP), and Intensive Outpatient Program (IOP).

This role balances the responsibilities of overseeing patient care with collaborative oversight of the unit's overall operations. Responsibilities include overseeing staffing, patient clinical quality of care, psychiatric patient flow, patient experience and as needed supporting psychiatric patient care. This role includes providing staff coaching, training, policy/procedure oversight, staff mentorship, and financial stewardship related to staffing and timecard accuracy. The Clinical Nurse Supervisor embodies the department and organization’s mission to deliver safe, high-quality patient care and to act as a good steward of resources. Supervision of staff includes nurses, social workers, therapists, behavioral specialists, ancillary and support staff.

Responsibilities

• Maintain compliance with standards, policies and procedures
• Utilize evidence-based practices in patient care
• Ensure accountability for patient outcomes and quality care
• Set clear expectations
• Promote teamwork
• Ensure patient and workplace safety
• Provide ongoing feedback for staff
• Lead process and performance improvements within the department
• Achieve and maintain a consistent and positive patient and employee experience
• Supporting and maintaining community partnerships

Experience

• Minimum two years nursing experience working with people experiencing behavioral health disorders. Minimum two years nursing experience in an acute care setting preferred.
• Demonstrate strong interpersonal and leadership skills
• Excellent organizational and problem-solving skills
• Must have charge nurse or equivalent leadership/supervisor experience.

Education

• Bachelor’s degree in nursing or related field required.
• Must pass orientation and initial competency assessment prior to independent assignment of patients and must complete and pass all annual competencies.

Licensure/Certifications

• State of California RN license required.
• American Heart Association Healthcare Provider BLS required.
• De-escalation training must be completed within the first 6 months of hire.

• American Nurses Credentialing Center (ANCC) Psychiatric- Mental Health Nursing Board Certification preferred

• Live Scan fingerprint clearance required by the Department of Healthcare Services is a job requirement.

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Assigned Work Hours:

0.9 FT

7p - 730a

Position Type:

Pay Range (based on years of applicable experience):

to

The hours employees work determine when a shift differential is paid.