Club Attendant/Spa Coordinator Dual - Island-inspired boutique resort on Shelter Island

Description

The Kona Kai Resort is HIRING, an Island Inspired Boutique resort on Shelter Island!

Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Club Attendant / Spa Coordinator to our island-inspired resort.

As a Club Attendant / Spa Coordinator, you are the first face of our Spa Terra and our Fitness Center. You will greet our guests for their memorable experience, manage the flow of the shift, take reservations, maintain cleanliness and more. Your friendly smile will make all the difference in the guest’s first impression on their way to get pampered.

Why Kona Kai Resort & Spa?

• Opportunity to make a difference.
• One of our Core Values is to “Come As You Are”
• Complementary daily meals
• Amazing hotel discounts at our sister properties
• Amazing growth opportunities
• Associate engagement activities & recognition programs
• You'll work on beautiful Shelter Island with some of the best views around!
• Travel discounts at partner Noble House Hotels around the country

Requirements

Qualifications:

• High School Diploma or equivalent required. Bonus : additional education or certification in hospitality, spa management, or related field preferred.

• Prior experience in customer service, administrative support, or hospitality industry, preferably in a spa or wellness environment.

• Maintain a warm, friendly & Sparkle demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Fluency in English. Second language is a plus.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to maintain confidentiality of information.

• Proficient computer skills, including Microsoft (Teams, Outlook, Google etc.)

• Strong organizational abilities, attention to detail, and multitasking capabilities

• Ability to lift 15-20 lbs.

• Able to stand and walk for long periods of time.

• Any candidate that is CPR/First Aid Certified goes to the front of the line!

Scheduling

Must be available to work weekends and flexible work hours

8 Hour shifts

Part-time

(including evenings, weekends, and holidays, as required by operations)

We look forward to hearing from you and sharing more details about this amazing opportunity with you.

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Kona Kai Resort is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Kona Kai San Diego, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.