Collateral Specialist

The Collateral Specialist will be responsible for managing the tasks associated with the evaluation, analysis, reporting and monitoring of collateral pledged within the business loan portfolio. The duties assigned to this position will help ensure compliance with policies, procedures and regulations while promoting efficient and effective end-to-end collateral processes.

Principal Duties and Responsibilities:

• Collaborate with the entire business lending team and make necessary updates to ensure collateral is accurate and validated in both the loan origination software and in the core.
• Complete processes associated with ordering 3rd party appraisals and appraisal reviews on both real estate and personal property.
• Organize and reconcile appraisal and appraisal review invoices and billing monthly.
• Manage and complete annual reviews of approved appraisers. 
• Track and report collateral value trends of collateral types within the business loan portfolio.
• Research and review potential new appraisers and other technology to create efficiency within the collateral valuation process.
• Review and process internal valuations of collateral, including but not limited to real estate, equipment, livestock, and vehicles.
• Monitor recurring tracking reports to ensure proper perfection of collateral liens, especially the perfection of liens on titled assets.  
• Provide continuous updates to procedures resulting in an ongoing sound collateral monitoring system.
• Inspect collateral through documented visits to the subject property.
• Setup and manage ticklers within the loan origination software associated with collateral inspections, collection of collateral insurance, filing and continuations of UCC’s, borrowing base certificates and irrevocable letters of credit.
• Monitor and manage automobile floor plan audits and inspections.
• Help business lending staff determine collateral risk associated with proposed loan exposures through an objective opinion of collateral value.
• Work together with the Business Lending Administration Manager to monitor, identify, and report collateral deficiencies within the business loan portfolio.
• Communicate and engage with appraisers and insurance agents to create a solid working relationship.

Work Relationships and Scope: Reports directly to the Business Lending Administration Manager. Will have regular contact with vendors and employees of the Lending Department. 

Performance Dimensions:

• Must maintain the integrity of confidential business information and follow all guidelines on confidentiality.
• Provide outstanding services to co-workers & members.
• Possess the ability to attend to numerous details with frequent interruptions under the stress of maintaining courteous, effective, and timely relations with a variety of individuals and personalities.
• Promotes quality, accuracy, timeliness, reliability, and thoroughness of work performed.  
• Is punctual, flexible, reliable, and demonstrates a friendly and helpful attitude.
• Possess ability to gain the trust and respect of members, management, and employees. Also maintains a positive, professional, team-oriented working relationship with staff and outside vendors.
• Enhance job growth through continuing education, as required or necessary.

Knowledge, Skills and Abilities Required:

Education/Experience:

• Previous lending experience and knowledge preferred. 
• Must be able to self-transport with reliable transportation to various properties throughout WCCU’s field of membership. 

Skills and Abilities:

• Ability to work accurately with figures and ability to perform detailed work.
• Excellent organizational and time management skills. 
• Manage personal workflow, incoming calls, and meet deadlines by being organized, detailed, and task oriented.
• Ability to retrieve and input information into a variety of loan and other software programs.
• Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.  
• Knowledge and ability to apply current financial service industry standards, laws, and regulations.
• Ability to present ideas, report facts and other information clearly and concisely. 
• Proficient knowledge of the Microsoft Suite (Outlook, Word, Excel, PowerPoint).
• Proficient operation of a variety of general office equipment such as a computer, software applications, typewriter, calculator, telephone, copy machine, fax machine and other similar devices or programs related to the position.

Working Conditions:

Job Conditions/Work Location: The majority of work will be performed in a normal office environment. Hours of work will generally be during regular business hours. There will be some variation in work hours due to special projects, deadlines, education and other concerns. The noise level in the work environment is usually moderate. Will make periodic visits to branch locations.

Physical Requirements: Ability to sit for extended periods of time, regularly access files (some standing, walking, climbing, bending, stooping, lifting and carrying of usually light materials.) Frequent mental and visual concentration required for computer usage.

Equipment Used: Various software programs, telephone, computer, copy machine, calculator, fax machine, and other office equipment.

Hazards: Only those present in a normal office setting; no known hazards. In the course of working with the public, the employee may, on a very limited basis, encounter abusive, aggressive or unpredictable threatening behavior. Must observe safety and security practices at all times.  

Acknowledgment: This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by leadership. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability.