Community Service Officer

Description

Department: Police

Supervisor: Police Chief

Salary/Wage Range:  $21.18 - $27.36/hour based on experience

Application Deadline: May 8, 2025

Under direct supervision of the Police Chief, the Community Service Officer (CSO) is responsible to provide support services to the Police Department, preserve law and order, to protect life and property, enforce laws and ordinances in a manner which will command respect and confidence, and other functions as assigned or apparent. This is a part-time, non-sworn position.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The essential functions listed below are intended as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or a logical assignment to the position.

Essential Functions of the Job:

• Provides assistance with crime prevention, animal control, ordinance violations, blight violations, parking issues, radar speed duties, traffic studies, release of property to rightful owners, found property pickup, records, finger printings, and the property room.
• Provides assistance with traffic direction, security standby, dispatch support, court messenger services, fix-it ticket violations, taking minor reports, assisting with vehicle services, inventory control, facility tours, procurement, ferrying squads for service, equipment maintenance, and deliveries to other City departments.
• Manages ordinance and nuisance violations (create incident reports, collect photos, follow compliance timeline, etc.)
• Enforces animal control laws, patrols community for stray animals or animals running at large, and responds to and takes care of animal complaints. Completes reports and investigates complaints regarding animals.
• Answer calls and complaints regarding rodents and other wild animals, bird, and reptile complaints and works with complainant to assure public safety and resolution. Contacts and works with local contracted animal control organization.
• Maintains inventory and records found on property, maintains inventory of found bicycles, and prepares for and carries out surplus property sales and auctions. Maintains and organizes property areas.
• Carries out service activities and low-level enforcement activities for the Police Department including but not limited to resident vacation checks, community events, and coordination of service activities.
• Attends meetings as required.
• Keeps superiors advised of operational needs and performs other duties as assigned.

Equipment Used:

This position uses a variety of equipment which may include, but is not limited to squad cars, personal computers, heart starts, medical equipment, telephones, cell phones, radios, and printers.

Requirements

Required Knowledge & Abilities:

• Knowledge of computers and other electronic equipment.
• Ability to use good judgment with ability to firmly, tactfully, and courteously handle situations with respect for the rights of others.
• Ability and willingness to maintain strict confidentiality.
• Ability to analyze situations quickly and objectively.
• Ability to read, understand, and interpret ordinances and laws.
• Ability to identify smoke and common hazardous materials by smell.
• Ability to work independently and productively schedule workflow.
• Ability to work under pressure and with frequent interruptions.
• Ability to effectively communicate ideas, explanation, and recommendations, orally and in writing.
• Ability to establish and maintain effective working relationships with community groups, commissions, elected officials, employees, and the general public.

Minimum Qualifications:

• High School diploma or GED.
• Must be at least 18 years of age.
• Must possess a valid Minnesota Driver’s License or the ability to obtain within thirty days of employment with the City.
• Current or future police training.

Preferred Qualifications:

Pursuing a career in law enforcement.

Conditions of Employment:

• Must satisfactorily pass a criminal background examination.
• Must comply with organizational and departmental policies.

Work Schedule:

Hours will vary and may include evening, weekend, and holiday hours. Minimum of 20 hours per pay period.

Work Environment/Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions, this position may be exposed to all weather conditions, including extremes. There may also be daily exposure to fumes, energized equipment, potential hazards, illnesses, and irritants such as dust, dirt, and fumes. Activities that occur continuously, more than 7 hours, are: organizational skills and interpersonal skills. Activities that occur occasionally, 1 to 3 hours, are: analytical ability, creativity, time management, problem solving, verbal communication, written communication, concentration, and working with interruptions. This position frequently lifts or moves up to 100 pounds and infrequently lifts or moves up to 175 or more pounds. The noise level may vary from quiet to extremely loud.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.