Concierge - PM shift 3:00PM - 11:30PM

Position Title:  Concierge - Concierge - PM shift 3:00PM - 11:30PM  

Department:  Front Desk Concierge 

Exempt Status: Hourly / Non-Exempt 

Rate: $18.50 - $19.00 

Supervisor:  Director of Hospitality

GENERAL SUMMARY:

The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. This position is for the Overnight shift.

Principle Duties:

Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following

· Opens and closes the front desk and properly secures all files, keys, and equipment in the office area

· Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them.

· Accepts and records, as directed, reservations, appointments, cancellations.

· Confirms scheduled transportation and event registration with residents

· Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community

  QUALIFICATIONS:

· Ability to communicate efficiently in English using proper grammar in a pleasant manner

· Typing and experience with Microsoft Office software

· Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

· Physical effort is minimal

· Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending

· Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment

· Requires continuous mental and visual attention to diversified operations

· Must be able to function efficiently despite distractions and interruptions

· Communicates orally and/or in writing with residents, coworkers, families, and general public

The Variel of Woodland Hills is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state, and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. We review all applications and strive to hire the candidates who are the most qualified to perform the essential functions of the position with or without reasonable accommodations.