Connection Corner Assistant II

POSITION: Connection Corner Assistant II

CATEGORY: Assistant II

DEPARTMENT: Connection Corner

SUPERVISOR: Connection Corner Manager

SUPERVISES: N/A 

LOCATION: Centennial Library (CL) @ 1824 E Centennial Ave, Muncie, IN 47303

JOB TYPE: Part-time

SCHEDULE: 25 hours/week; schedule varies; CL open hours are Mon-Thurs 9am-6pm, Sat 9am-1pm

COMPENSATION: Min $13.00/hour

BENEFITS: Paid time off, telehealth services provided for staff and immediate family members, professional development and skill-building opportunities, and more!

ABOUT MUNCIE PUBLIC LIBRARY (MPL)

Our mission is to provide accessible and innovative services responding to the reading, informational, educational, and enrichment needs of the community. Visit our website (www.munpl.org) to learn more about us!

We are an equal opportunity employer and committed to diversity. Reasonable accommodations may be made for individuals with disabilities upon request during the hiring process and employment, including for essential functions. We encourage interested individuals to apply even if not 100% of the position requirements are met. A criminal background check is required before employment.

For any questions regarding the hiring process, application, job description, benefits, etc., please contact MPL Human Resources by emailing [email protected] or by calling (765) 747-8228.

ABOUT CENTENNIAL LIBRARY (CL)

Centennial Library, formerly known as Connection Corner, is MPL's technology branch located on the east side of Muncie in the Whitely neighborhood. CL is not a full circulating library, but it's resources include gaming with the latest video games as well as retro games, technology and creativity using the green screen and studio, VHS, cassette tape, and vinyl transfers to flash drives or DVDs, 3D printing, and a sublimation printer and heat press. CLICK HERE to learn more about CL! 

POSITION PURPOSE

To oversee public technology operations and assist customers with the use of computers, iPads, iMacs, and any other technology in Centennial Library.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform these functions satisfactorily with or without reasonable accommodations.

• Assist customers with computer applications (both Windows and OS), internet searching, use of Library equipment, website, catalog, locating materials, Digital Climbers and similar activities
• Perform circulation functions including preparation of deposit slips, assisting with registration audits as requested, and serve as a resource for information about circulation policies and procedures
• Plan, promote, and host programs and participate in community outreach events
• Assist children with homework help, games, stories, activities, etc.
• Occasionally be responsible for the whole building

This job description contains information necessary to evaluate and distinguish it adequately from other jobs. The job duties may change at the discretion of management and an employee may be asked to perform duties that are not listed. This job description does not constitute a contract between an employee and MPL.

EDUCATION AND/OR EXPERIENCE

Required:

• High school diploma or equivalent
• Basic knowledge of technology

Preferred:

• 1+ year(s) of library experience
• Advanced knowledge of technology and/or ability to build related skills quickly
• Experience working with children

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements below are representative of the knowledge, skills, and/or abilities required to perform each essential task satisfactorily with or without reasonable accommodations.

• Customer Service: Provide prompt, attentive, and friendly customer service; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback to improve services; show willingness to go out of your way to help customers and coworkers.
• Teamwork: Cooperate and work well with co-workers and management; plan and complete job duties; help where needed; ask for help when needed; complete work in a timely manner.
• Communication: Communicate ideas and thoughts clearly, accurately, and respectfully; listen to others and seek to understand other perspectives.
• Technical: Comfortable in using computers, appropriate software, and job-related equipment.
• Adaptability: Willing to take on new challenges and responsibilities and lead others; open to change and variety within the workplace; work hard to implement change in areas of responsibility; recommend changes to improve processes and customer service.
• Image: Portray a positive image of the Library; be a strong public ambassador and promote Library programs, materials and services.

(Reviewed July 2025)