Crisis Case Manager

Who We Are

Pawnee Mental Health is a non-profit Certified Community Behavioral Health Center (CCBHC) helping underserved populations in 10 counties here in North-Central Kansas.

We are a vibrant community of passionate people looking for our next teammate – you!

What We Offer Our Crisis Case Managers

We believe in supporting our employees’ well-being and professional growth. Here’s what you can expect:

• Medical & Vision Insurance – Accessible plans to support your health needs offered through BCBS or Aetna, prices for single coverage between $50–100/month
• Dental Insurance – 100% FREE for employees
• Kansas Public Employee Retirement System (KPERS) – Secure your future with KPERS retirement benefits, a lifetime pension program
• Other Insurance – Life insurance coverage up to 150% of your annual income and long-term disability insurance at NO COST
• Paid Holidays – Enjoy 8 paid holidays throughout the year
• Generous PTO – Start earning 8 hours of PTO per month (12 days/year), increases to 18 days/year on your first anniversary
• Paid Medical Leave – Receive a 40-hour bank of paid medical leave immediately upon hire
• Employee Assistance Program (EAP) – Access support resources for your personal and professional life
• Supplemental Benefits – Additional life insurance, short-term disability, ambulance transportation, critical illness coverage, and more
   

The Role You’ll Play - Crisis Case Manager

As a Crisis Case Manager, you will be an essential part of the Crisis Stabilization Unit (CSU) team. You will work closely with individuals in crisis, providing support, structure, and resources during their stay. Whether through direct client interaction, assisting with treatment plans, or responding to crisis calls, your role is to ensure that each person receives compassionate care and the tools they need to move toward stability.

The Day-to-Day:

• Assist with client check-ins, treatment planning, and daily living needs within the CSU (meals, laundry, facility upkeep)
• Provide safety and support through rounds, contraband checks, and consistent documentation
• Engage with clients through one-on-one and group support, teaching coping skills, and leading therapeutic activities
• Answer crisis calls, de-escalate situations, and connect individuals to appropriate resources (admissions, same-day appointments, ER visits, welfare checks)
• Coordinate with internal team members and community providers to ensure continuity of care
• Offer transportation to clients as needed for appointments or services
• Follow up with clients after discharge to encourage ongoing stability and connection to resources
   

Why Work With Us?

At Pawnee, you’ll be more than just part of a team. You’ll be a lifeline for people during their most vulnerable moments. This role is challenging, but deeply rewarding for those who want to make a difference. You’ll gain invaluable crisis intervention experience, grow alongside dedicated mental health professionals, and play a meaningful role in helping individuals build resilience and hope for the future.

Qualifications:

Required:

• Bachelor’s degree in a human service field or equivalent work experience, or a combination of work experience in the human services field and education with one year of experience substituting for one year of education. 
• Strong oral and written communication skills using the English language.
• Basic personal computer skills which enable the entry, retrieval and use of electronic data.
• A valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.  

Results of criminal and all other applicable background checks must meet the approval of Pawnee Mental Health Services.

Preferred:

• Knowledge of the needs and challenges of adults and children who experience Severe and Persistent Mental Illness and Severe Emotional Disturbance.
• Experience with Microsoft Office software.
• Certified in Basic CPR, First Aid, and/or CPI – if not, will be required to certify at the earliest opportunity.