Customer Service - Gilroy

Customer Experience - Greeter - for our Gilroy location

Hours per week: This is a part-time position to start, with afternoon, evening and Saturday hours available.  It may grow to up to 25 hours per week (multiple site assignments is possible)

Qualifications: Experience in dealing with people – kids and adults - and interested and available specifically for our Gilroy training center.

Training/Education: Must be at least 16 years of age.  Training is provided.  However, as a condition of continued employment this position requires an approved CPR/FA certification. which if the candidate is not currently in possession of, must be completed within the first 30 days of employment.

Skills:
Strong positive communication skills, outgoing, upbeat and professionally confident with customers, and staff, and must love kids.

Duties: 

• 
  Know and follow all CSC Policies and Procedures; read and understand pertinent handbooks.


• 
  Complete New Hiring Training program/worksheet within 90 days (w/mentor)


• 
  Attend scheduled orientation and trainings as required.


• 
  Understand and complete the pricing and signup procedures with customers


• 
  Collect payments


• Schedule Try-outs


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  Greet and assist all customers – especially new student tryouts


• 
  Assist to register new students


• 
  Understand class records and roll sheets


• 
  Answer phones – correctly, professionally


• 
  General office duties as assigned


• 
  Assist in retail to maintain inventories


• 
  Assist in the sales and support of events as assigned (including weekends)


• 
  Assist with facility maintenance and cleanliness as required by management.


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  Maintain a clean work area at all times.


• 
  Other duties as assigned.

Pay Range: Minimum wage to $23.00 per hour pending years of experience in customer service.