Job Description - Customer Service - Japanese Bilingual
International forwarder is looking for Japanese Bilingual Household Goods Coordinator.
Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move. • Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move • Ensure all documentation relating to shipment is properly completed as required • Interact closely with the moving team in preparation of the customer goods • Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods • Establish and maintain a professional working relationship with the moving team • General business support function as assigned.
• Bilingual English/ Japanese; ability to read, write & speak English and Japanese • Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook
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