Customer Service Rep

Salary :

$18 - 20 hourly

Company : Ace Handyman Services New Ringgold

Job Type : Part-Time

New Ringgold , Pa 17960

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Customer Service Rep

Benefits:

Competitive salary

Opportunity for advancement

Training & development

Bonus based on performance

Company parties

Customer Service and Sales professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Service Representative to ensure efficient and smooth daily operations.

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED but a plus! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.

This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and future benefit options, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.

If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!

Here is just some of what we have to offer:

Competitive pay ranging from $18-$21/ hour

Performance bonuses

Flexible scheduling

Training and Development

Advancement and growth opportunities

Regular pay reviews

Plus more!

Job Responsibilities

As a Customer Service Representative, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.

Your specific duties in this role will include:

Respond to job leads in a timely manner

Coordinating the schedule and material ordering for multiple craftsmen and projects

Utilizing our dispatching & schedule management software

Returning customers calls as needed and following up with past customers

Performing paperwork and filing duties

Assist in solving operational logistics to ensure a smooth customer journey

Job Requirements

We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.

Specific qualifications for the role include:

High school diploma or GED

1-3 years of administrative assistant/scheduling experience

Comfortable with sales

Adaptive to technology

Strong customer service skills

Excellent office management skills

Solid typing skills

Great multitasking and prioritization skills

Exceptional communication skills

Construction Knowledge a plus

Sales and/or Marketing – a basic understanding

Customer-facing experience, a plus

Build fun and rewarding career with an industry leader!

Apply now!

Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Original job Customer Service Rep posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Service Representative Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Service Representative Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Service Rep

Job Description - Customer Service Rep

Similar Customer Service Representative Jobs in the US

Mobile Apps