Customer Service Rep Part Time

Are you a people person who enjoys helping others? Do you have great phone skills and an eye for detail? Ace Handyman Services of Lincoln Way is looking for a Part-Time Customer Service Representative to join our office team!

As one of the most trusted names in home improvement, we’re committed to delivering top-notch service to homeowners in our community. We’re seeking a friendly, organized, and reliable individual to be the first point of contact for our customers.

What You’ll Do:
Answer inbound calls and respond to customer inquiries
Provide "ballpark" estimates, schedule appointments and follow up with customers
Collect and enter project details accurately
Support craftsmen and the office team with scheduling and administrative tasks
Provide a positive customer experience from first contact through project completion

What We’re Looking For:
Excellent phone and interpersonal communication skills
Strong attention to detail and ability to multi-task
Prior customer service experience required, preferably in a service business taking inbound calls
Basic computer skills and comfort working in scheduling/dispatch software
Basic knowledge of home improvement and DIY home projects is a plus—but not required

Position Details:
Part-time: 18-23 hours/week
Weekday hours, 8am - 4:30pm, flexible schedule
In-office position located in New Lenox, IL
Pay based on experience