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Customer Service Representative

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Job Description - Customer Service Representative



Benefits:


  • Flexible schedule

  • Opportunity for advancement

  • Training & development





About Us: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Ryan W. Slaughter Agency, Inc.  with American Family Insurance seeks a passionate and customer-focused individual to join our team as a Customer Service Representative. If you thrive on helping others and enjoy flexibility, we want you on our team!
 Key Responsibilities: As a Customer Service Representative, you'll be the friendly face of our agency. You will answer phones, handle billing inquiries, and payments, coordinate prospecting activities, cross-selling, and set personalized insurance reviews. You'll also handle tasks such as entering leads, claims follow-up, and other tasks as needed to support the agent.
 What We Offer:

  • Competitive Compensation: Enjoy a competitive hourly pay rate of $20-$23/hour

  • This is a part-time role that could grow into a full-time role.

  • Paid Time Off: Take advantage of paid time off and holidays to recharge and maintain a healthy work-life balance.

  • Opportunities for growth within the agency.

  • Flexible work schedule.

  • Paid Training.

Qualifications:

  • Education: High school graduate or equivalent.

  • Experience: Two years of customer service experience is preferred, but we value individuals with a positive attitude and a commitment to exceptional service.

  • Required: Possession of a Property and Casualty and Life insurance license is required for this role.


Why Join Us: At the Ryan W. Slaughter Agency, Inc.  we believe in the power of diversity and inclusion. Your unique ideas and experiences matter to us, and we are committed to fostering a culture that encourages innovation. As a valued team member, you'll contribute to a positive and empowering environment that inspires, protects, and restores our customers' dreams in ways they never imagined.
 Note: The Customer Service Representative is a staff member of the agency and not an employee of American Family Insurance.
 If you're ready to be a part of a team where your passion for customer service can shine, apply today, and let's create positive experiences together!
 



Compensation: $20.00 per hour








This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.



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