Position: Part-time Customer Service Representative (20-24 hours per week)
About the company:
Leading company in the distribution of thermoplastics, committed to excellence and innovation. We value our team and promote a dynamic and collaborative work environment, with opportunities for growth and professional development.
Location:
Fort Worth, TX
Position requirements:
· Serves as the primary contact from Order to Cash cycle.
· Preferred previous experience as Customer Service Representative at a distribution company or similar positions.
· Experience as supply chain contact from end-to-end shipment to invoice.
· Process day-to-day orders in ERP that comply with agreed terms and conditions.
· Preferred previous experience with Epicor ERP or similar systems.
· Intermediate knowledge of Microsoft Office.
Job responsibilities:
· This position requires interaction with sales engineers and customers.
· Receive, process, and follow up on customer requirements.
· Review and validate shipment documents and deliver it to the proper departments.
· Daily tasks ranged from order management, updating quantities, ship dates, delivery address, etc.
· Coordinate shipments and transit of materials until their arrival with the client.
· Manage and update internal database according to the internal ERP system.
· Collaborate in sales logistics and product distribution.
· Contribute to other tasks specific to the area, within the framework of their responsibilities and abilities.
ABOUT RESMART
The Next Generation Distribution Option
ResMart is putting a new spin on the old model and empowering the plastic processor in the process. By offering up to 4 distinct quality grades per resin family, ResMart offers the plastic buyer line card optionality without sacrifice or compromise.
Distributed and Local
ResMart is headquartered in Fort Worth, Texas and serves North America via 6 distribution centers, a national sales force and an army of material engineers ready to support our customers.
Distriution 2.0
Welcome to 24/7 web order convenience including the option of paying by credit card. Get real-time pricing on the web any time. Customers can see the status of their account, recent orders and shipments all with a few mouse clicks. Better systems mean faster and more effective order processing which leads to lower costs. We are constantly improving our systems and technology to better serve our customers. Our site is mobile ready and device independent.
Salary :
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