Customer Service Representative Part Time

Description

Job Summary

Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register and check stand to provide excellent customer service with the most accurate and efficient checkout service possible.

Supervisory Responsibilities

None

Responsibilities

• Provides prompt and courteous customer service.
• Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering.
• Resolves customer concerns using sound judgment.
• Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift.
• Uses electronic scanner to record prices.
• Is knowledgeable of produce merchandise carried in the store.
• Processes payments and other various discount transactions at point of sale, and redeems discount and promotional coupons.
• Bags merchandise.
• Performs other duties as assigned.

Requirements

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (E) One to three months customer service experience
• (D) Previous Cashier experience preferred.